Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83967 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 4, 2017 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets smelled very fresh and were very clean.
We really liked our technician, Ricardo. We plan to ask him back each time.

Report a concern   August 4, 2017 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customerservice was great.

Report a concern   August 4, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very kind
And carpet looked great

Report a concern   August 4, 2017 — Rated 10 out of 10 by A.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very accommodating and informative. Friendly, thorough and knowledgeable.

Report a concern   August 4, 2017 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional technician, very thorough. Rugs look really good. Don't care too much for the smell it leaves, however , after a while it goes away.

Report a concern   August 4, 2017 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service does a good job cleaning the carpet.

Report a concern   August 4, 2017 — Rated 10 out of 10 by G.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician who came to house was very polite and professional.

Report a concern   August 4, 2017 — Rated 10 out of 10 by V.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

product does very good job getting carpet clean. Service rep was very nice, professional and knowledgeable about products. I will use again in the future.

Report a concern   August 4, 2017 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The phone service, the on site technicians, the explanations of all that is to be done.

Report a concern   August 4, 2017 — Rated 10 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

afterwards, capets are clean.

Report a concern   August 4, 2017 — Rated 9 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly service, well priced, job well done (Thank You)

Report a concern   August 4, 2017 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Don't like steam or chemicals. Your guys don't use those I am told.

Report a concern   August 4, 2017 — Rated 6 out of 10 by M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cleaned the carpets very well, was a very polite man but I had to leave while he was working and did not see this until I came home that he scratched my stair bannister pretty significantly.

Report a concern   August 4, 2017 — Rated 9 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs were great. However, the first truck that arrived set ups ll hoses and tools and then had a problem and had to repack, leave and call another truck for later.

Report a concern   August 4, 2017 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carlton did a fantastic job.

Report a concern   August 3, 2017 — Rated 10 out of 10 by E.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the second time I have used your service. I am very pleased with the results. I have pets and it seems to eliminate the odors better than other companies I have used.
Your technician, Carlton was very professional, hard working and kind.
I will definitely use your service next time I am in need of carpet cleaning.

Report a concern   August 3, 2017 — Rated 8 out of 10 by Z.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Still see a very bad spot that doesn't come up.

Report a concern   August 3, 2017 — Rated 10 out of 10 by L.A.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, efficient, courteous. Great cleaning job.

Report a concern   August 3, 2017 — Rated 10 out of 10 by M.L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome job!!

Report a concern   August 3, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the job done by the technician.

Report a concern   August 3, 2017 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Yesterday we had carpet and tile cleaned by Zerorez. They gave us a 2 hr window 24 hours in advance then called 1/2 before arrival.
The Tech , Joe was knowledgeable and thorough. We were very happy with the job done! The house feels so clean!

First name removed C

Report a concern   August 3, 2017 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who cleaned my carpet was very knowledgeable and professional!

Report a concern   August 3, 2017 — Rated 10 out of 10 by F.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Steam cleaning. Carpet feels so good when dry.

Report a concern   August 3, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

sanitize included in the price-not extra

Report a concern   August 3, 2017 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It took 3 times, but you all made it right. Love the way my carpet came out. Thank you

Report a concern   August 3, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diligent and honest.

Report a concern   August 3, 2017 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Professional and very detail oriented. Highly recommended!

Report a concern   August 3, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Experienced professional service.

Report a concern   August 3, 2017 — Rated 8 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Scheduled for 8-10am. Came at 11:20. Punctuality is important.

Report a concern   August 3, 2017 — Rated 8 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Call 30 minutes before arrival as you stated.


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