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based on 83967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to book and chemical free!
The tec was highly knowledgeable on cleaning carpets and floors.
Left floors around the carpet area sticky and dirty. Also the pet odor did not go away after spending an additional $500 more than planned.
Very professional, went the extra mile to get out a stain I was sure wouldn't come out! This is my second time to use them and both times were great service and results!
Products are natural and powerful. Carpets were clean and fresh without chemical or artificial smell.
- The hallways should be complementary instead of the tiles, or at least we have the option.
- A coffee stain and a juice stain was not taken care of.
- How to dry the carpet, and carpet drying assistant should be done, such as blower, or something.
- The price is a bit higher than competition, and it was raised after the visit.
Great job and super quick! We'd definitely recommend!
My carpets look amazing. The technician was knowledgeable, patient and very well informed. He explained the product well and gave many helpful tips. He is a great asset to your company.
Prices are reasonable and the carpet technician was very kind!
My animals fault just didn't it was going to be 300$ extra
technician was very professional and did an excellent job. Thank You
My carpets look like new again.
They were great. Was more than capable of awnsering all my questions.
The gentlemen you sent to our house were fantastic.
Efficient, courtesy and represent your company in an unbelievable positive way.
Yes, I will recommend and use you for all my carpet needs.
When I neede some rework done on my carpet they sent someone to do it at no charge!!!
Very professional. Trust the technicians to do a good job in a timely manner. The office personnel stayed in touch to tell me of any delay.
Ease of making an appointment and timeliness. Product doesn't leave carpets as damp as others, quicker drying time.
I am very pleased Chase was a very knowledgeable young man. We was very caring and very willing to to solve our carpet issues.
Great work every time. The edges of my floors are always very damp, even after several hours. Usually takes overnight to fully dry out
The heavy traffic areas are still dingy looking, and spots came back after the carpet was dry.
I like that the products used to clean the carpets are all natural and it always smells and
looks so clean when finished.
The tech was very informative and helpful in explaining the procedures used to clean and
how to take care of my carpet after cleaning. He was very professional.
All in all, it was a very good experience and I would definitely use Zerorez again and
recommend you to my friends.
Service rep did a great job
My service was excellent! Both Technicians were wonderful and I would love to have them back in 6 months for my biannual cleaning of my carpets and tile.
Seamless & efficient.
Awesome
Good service great tech
Excellent customer service.
Carpet doesn't feel sticky or wet and looks great! Employees (Robert) were extremely nice.
Love that they are environmentally friendly and got out the toughest stains!
Edward was wonderful when he came to do our carpet. Very professional, great attitude and really knows his work. He was even early to the appointment! Thank you so much for sending us someone who went above and beyond to take care of us!