Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83967 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 15, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy to work with

Report a concern   August 14, 2017 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very happy with the carpet being as clean as it is, with no chemicals. I will definitely be calling again.

Report a concern   August 14, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, very complete and thorough!

Report a concern   August 14, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was great.

Report a concern   August 14, 2017 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   August 14, 2017 — Rated 6 out of 10 by D.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our carpets were cleaned by Zerorez in March. The carpets looked and smelled cleaner and fresher. This past visit was just OK. The carpets were cleaner but I still found a slight odor. I also paid for the pet treatment, which I did not the last time.

The Technician was great. I will use Zerorez again. But, this time I am not as impressed.

Report a concern   August 14, 2017 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

IT was everything you have heard. Great service. The floor is not wet. and you can put your furniture back out after 4 to 6 hours.... Great Job~

Report a concern   August 14, 2017 — Rated 9 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Natural, non toxic

Report a concern   August 14, 2017 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I LOVED that the carpet cleaning didn't smell like a bad cleaning product, yet the carpet was SO CLEAN! They also came back after forgetting to honor a free tile cleaning with the purchase of my carpet cleaning and were in an out super fast!

Report a concern   August 14, 2017 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was honest and thorough.

Report a concern   August 14, 2017 — Rated 7 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Stop trying to upswell your service and products.

Report a concern   August 14, 2017 — Rated 7 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Stop the up sell tactics, it gets to be bothersome.

Report a concern   August 14, 2017 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Its was very time efficient and professional.

Report a concern   August 14, 2017 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is great, and the products remove even the toughest of pet stains and odors. Very satisfied with the results.

Report a concern   August 14, 2017 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My experience with Zerorez was very positive. The young man that came out explained everything to me before he started. He told what each service would cost and did a excellent job. I am very pleased with Zerorez.

Report a concern   August 14, 2017 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys you sent were friendly and very professional. After receiving the estimate of approximately $735.00, I thought an attempt at upselling me was made. I was very angry. Fortunately the lead on the job had excellent customer skills. He calmed me down and satisfied me. I will probably have Zerores back to do the last two rooms in the near future. Thank you.

Bob Last name removed

Report a concern   August 14, 2017 — Rated 7 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

very expensive...

Report a concern   August 14, 2017 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very timely and professional

Report a concern   August 14, 2017 — Rated 7 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Show up on time

Report a concern   August 13, 2017 — Rated 9 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Detailed and quick

Report a concern   August 13, 2017 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans very well! Friendly service! Reasonable price!

Report a concern   August 13, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional employees

Report a concern   August 13, 2017 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was easy from beginning to end! Our Technician was awesome and explained everything, there were not any surprises. I will use Zerorez again!

Report a concern   August 13, 2017 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician arrived in a timely manner, was polite, did a wonderful job and explained the entire process.

Report a concern   August 13, 2017 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great

Report a concern   August 13, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, clean service. Technician was professional and let me know pricing up front.

Report a concern   August 13, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice and clean feeling. Great techs that came to my home.

Report a concern   August 13, 2017 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet was clean and dried quickly.

Report a concern   August 13, 2017 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   August 13, 2017 — Rated 5 out of 10 by G.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I do not like being "sold" additional setvices!


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