- Phone: (214) 372-5326
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based on 83967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Diving is a 10 +. However the dispatcher called and said the technician will be there in 30. After an hour I called and they said no they will be there between 1-3. I cancelled a lunch date and had to reshuffle. Everyone was sorry but my time is valuable. If the dispatcher is new then take the time to REALLY. Train
Cleaned really dirty spots that I wasn't sure would get clean. Technician was very nice and professional. Arrived 10 minutes early, got the job done in good time.
Very Satisfied
I have been a loyal customer for many years and am never disappointed. The results are always fabulous and I attribute my carpet's condition totally to Zerorez cleaning at least once a year. The technicians are well trained and friendly and professional. When dry, my carpets are softer than new and brighter and clean!
our carpet cleaner, jack, did a thorough cleaning & did it promptly & we like the non
toxic solutions due to we have pets. we'll see you in another several months.
sara & Name removed.
Email address removed
no odors or chemical residue
Tile cleaning was great !
Joseph cleaned our air ducts yesterday. He did a fantastic job. He was very courteous and friendly. He worked tirelessly. Very knowledgeable, he was able to answer the questions we had. He was very meticulous and conscientious, committed to doing the best job possible. He did not finish until about 7:30 PM. Even after a long afternoon and a very hot job, he did a good job of cleaning up. You have a very good man in Joseph, one who treats your client's home as though it were his own.
Outstanding results! Fast, convenient and affordable...
No residue and friendly staff
Our tech was very knowledgeable and got the lob done quickly
The guy in charge, David I believe was his name did a great job. All offices look refreshed and clean. Thanks for your help and yes we would recommend your company for sure.
Thanks again,
Name removed
Deli Partners
I like that there is only one person who comes to the house which means less talking and more working. I like how thorough he was too. Really nice guy.
very good job
The guy that came was very awkward. He did not introduce himself as a zerorez employee. Once he was done I noticed a divot in my floor and pointed it out to him. It was right where all his equipment was sitting. He said it wasn't him and blamed me for it. I could tell that it was fresh by the way a piece was dangling from it. He took a picture of it and said he reported. It's been almost a week and I haven't heard anything from the company. Also the smell came back after a few days.
They showed up when they said they would. They behaved in a very professional manner, and I was very pleased by the cleaning job. I will definitely hire this company in the future.
I was very pleased with Aaron and his work. The carpet looks great.
Quality
Price
Professional and friendly service team
On time
Easy scheduling and confirmation process
Love the email special announcements
Quick response time on setting appointment. I used 3 different services from Zerorez: carpet, tile and an area rug. Pleased with how all three turned out. Also asked if my grout could be sealed and he took care of that as well and also gave me some info on what to use for my weekly cleaning. Very knowledgable.
The man who cleaned our carpet went above and beyond to make sure he did a fantastic job. It was obvious that he cares about what he does.
The second technician did a really good job. He was able to remove almost all the stains. I was just thrilled after he left.
After the first technician did such an awful job, I felt sick. I had taken my time to wait on him. When I asked questions he just had one excuse after another.
I am so glad you sent the 2nd tech to my house.
Name removed
The end result made my furniture look like new.
Great service - showed up on time and did a great job cleaning. My technician was courteous and professional!
Loved the service, not so much the prices. I look back and see that their were deals out there and not one was offered in my case. So, they either didn't apply or no one bothered to mention it. But, what's done is done and I have great looking floors.
Low rex
How do I get my gift card
Discount options
The service was prompt and on time my floors look great and the service man was absolutely the best.
No chemical residue. Pretty quick dry time.
I was disappointed to find the technician broke one of my landscape lights with his long tube and didn't have the decency to let me know.