- Phone: (214) 372-5326
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based on 83967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kind & courteous employee. Garrett worked hard, over and above my expectations. No chemicals or chemical smell and my carpet looks great!
Easy to schedule, good product, nice employee
Carpets look so clean!
Charles was great! Very friendly & informative about the job at hand. I will Definitely recommend your services in the future!
You quoted me one price and charged me another
The carpet looks worse after than it did before the carpet cleaning.
Very excellent service, reminder about appt and call ahead to give arrival time. Our technician was very careful and did a great job. Carpets look great!!
Prompt, professional
They did a really good job!!!
The 2 technicians were great, very professional and great communication. The customer service girl who took my call on Saturday 8-12 at 5:39pm was terrible!!!! She didn't listen to me, didn't answer my question and continued to repeat herself over and over even though her "answer" had NOTHING to do with my question! I felt like I was talking to a computer that only had one response to say. I also didn't like having multiple calls on Saturday the day after I booked the appointment to confirm the appointment for Monday. Plus I received an email stating my appointment was confirmed, all of this is overkill.
Your pricing seems to be high compared to your competitors, especially the pet treatment at $60.00 a room! I saw your promotion of 3 rooms for $99.00 and my invoice was over $320.00. I feel like I was nickeled & dimed! This cleaning was for one of our rent homes; my wife and I manage about 50 properties and as of now we are not interested in using ZeroRez for our business or personal use.
Valentino came out to show me how to release DFS main filter. I think the instructions in owner's manual for 20600-3 are wrong. They say to release "move both gray handles 90 degrees toward front of air purifier." Valentino very helpful. Took time to explain all about maintenance of filters. Name removed
Happy with every aspect of the job. Very pleased that it was done "green"!
The man who called me was rude and wouldn't let me ask questions like how am I suppose to pay and he eventually just hung up on me.
You don't leave a lot of water on the furniture or the carpet. Stains come up. And technicians knowledgeable and polite.
the service man was very thorough and kind.
Pablo explained exactly how the process works and how long it takes.
Highly recommend
Great cleaning, friendly technicians! We have used your company for a few years now!
I like that the technician explained what the product was for and he was very professional.
Great service. Helpful technician. Rug dries fast.
It's pure, doesn't leave the carpets soaking wet, there's no after smell, your associates are always very efficient and professional.
Great tech and always happy with the carpet.
Quality service
Your pet treatment is too expensive. Lower the cost.
The technician was great. He took a lot of time to explain the products and the process. The carpets looked much better afterwards.
It is wonderful
Did not like the service. Carpet started stinking after cleaning.
We feel it was better before cleaning.
Not a great time
The thorough job you do.
Carpets get clean without chemical or added fragrance.
The Products are Awesome, and Alvin who cleaned my floors was the Best. He made my catpets look brand New