What our clients think of us!

I was expecting better cleaning service my carpet was not fully completely clean he only did like half of my stairs.

Too much hiding costs.

My sprinkler head riser at driveway was broken by a truck. Otherwise the service was good. I realize that there was shortage of personnel and I wish that next time technician is runing late you just try to reschedule it vs finishing the job later in the evening that prevented me and my family from cooking dinner. Once again the service was good but I will not use your service for sealing the tile in the future because it took me three times to wash the floors from sealant residue and it also spread all over my hardwood floors

Job is done effectively and efficiently

The cleaner was very courteous and neat. Cleaned chairs very good and carpet looks new. Thank you very much.

Your service tech are friendly and do a great job cleaning carpets and tile.

Paul was great, always does great work!

Convenience

I had hoped my carpet would look like new, which was probably not realistic since the carpet is 9 years old. But the carpet looks good so I am pleased. All the dirt traffic areas didn't quite come clean.

The technician was very professional and explained everything that was offered. My carpet was spotless when he finished.

How clean and soft the carpet are after drying and the great service.

Great service,Great customer service,Clean and make carpet look like New .

The quote I received over the phone was close to what I ended up spending unlike other providers. The gentleman that cleaned our carpet was beyond professional and worked diligently to get our spots out.

Every thing was great. 100x better than we every thought it would be. Our office carpets hadn't been really cleaned (or vacuumed very much) in the past 13 years (since we got them). Zerorez made them look like new. Great job!!

Earth Friendly

Fast and effective removal of stains in white carpet. Well done.

Your services are timely. Your Personnel are courteous and know what they are doing and how to take care of your problems,

Good service and product.

I would have liked to give my technician a tip but I didn't have any cash and there wasn't a way to add it separately to my bill. Look into adding this feature to paying the bill.

Very professional. Quick response. Young man was very courteous and professional.

Pablo was a wonderful technician! Very detailed about the services and thorough job. Highly recommend!

The technician! He went over and explained everything he was going to do, the price, walked through each area done. Outstanding job!

Service was great very respectable and knowledgeable

First of all I would recommend that your shampoo person wear covers on their shoes. I could not tell the difference after having the carpet cleaned. Their were deep grooves in the carpet it took me 3 times to vacuum the carpet and some did not come out. I have hardwood floors adjoining the carpet and when shampooing the shampoo person did not clean the water from the edge that got onto the hardwood floors. I did it myself so it would not spot the hardwood floor.

The Zerorez associate did a wonderful job of assessing the job and carrying out the project quickly and efficiently. My carpets look beautiful!

Our operator was terriffic...speaks well for your company!

Rich Last name removed

Your representative, Garrett, was very friendly and professional. He explained everything to me thoroughly which I appreciated.

The Techs need more training on meeting new customers. The need to introduce themselves and what company they are with and why they are there. Next they need to keep in order of the cleaning steps for each room we had to keep them on track. Work done was good. In the past the techs would put down plastic under chairs on other items to let the carpet dry first. Better done by past in past crews.

You show up on time and do what you say you'll do for the price you quoted.
Plus, the carpet dries quickly and always looks great.

It worked!