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based on 83967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It took 30min to clean all 4 bedrooms fro the time he started was 9:30 and finished at 10am it was not a thorough job. The master bedroom was still dirty you could see the dark color. Top of that each bedroom's entrance was soaking wet with puddle of water between the carpet and the wood floor. Very disappointed!
The quality of the cleaning was outstanding!!
Very professional have used them before and always pleased
You are not perfect, but have been fair. I like how the carpet feels after it's been cleaned. I like that there is not a bunch chemicals in my carpet. The time window given is accurate. Jalen Giles is an excellent rep for your company. He is knowledgeable, friendly, did an excellent job and made sure I was happy with his work before he left.
Very nice and respectful young man. Hard worker and did a good job..
Carpets look and feel clean. Great job by the professional rug cleaner.
The carpets do not get stiff after cleaning; they are soft and like new again! No chemicals!!! Love that so much!!
very good job cleaned the spots price was what he quoted very professional
Outstanding service.
Your tech was the best!!!
He went above and beyond to make us happy!
Great job.
Kind and helped put throw rugs back under furniture
Eric was the greatest!! Very professional and addictive!!
No residue, fast drying, promotions offered.
This wasn't our first time using you, we really like the way our carpet look and how clean it was.
Trivor -technician was a pure professional.
Personal concern about what we needed and intensity given getting it done. Was on time and did not bicker about the final cost.
Told us you would be there between 2-4. Sat at the house waiting. Called YOU to see when you would be there and said it would be 4-6. Called YOU again- you didn't call is- to say you would be there at 6:25. Took off the whole day and then had my wife come over to sit and wait.
Charles was awesome! Very friendly and efficient and kept me informed of all charges! Carpets feel like new and my wife isn't asking for a new couch any more!
It doesn't leave a smell and wasn't soaking wet afterwards but it was able to get dirt and grime off the tile floors and carpet.
I really love it!!!!!
No chemicals. Our carpets look great. Technician, Anthony, was courteous and efficient. Did a great job. Very satisfied with the service.
The young man, Tyler, who came to our home to clean the carpets and tile was courteous, knowledgeable, efficient, and effective in his work.
Great cleaning services and customer Service!!! My technician Darryl was very personable, kind and thorough. He did an awesome job. I will be using this service again later this year and I would like my same tech!!!! Thanks Zerorez!!!!
Your tech was very friendly and professional.
He did a good job.
No fault of his own when the dinning room dried it was a bit streaked.
Still overall a very good job.
Jeff was very accommodating and explained why certain things would come up in carpet and why others would not. Also answered my questions regarding the cleaning of tile floors.
Love it!
Very good product,it does a very good job.
The technician
Randy our technician was great! He was on time and did a great job! Our carpets look like new!
Easy and convenient to schedule, even on short notice. Techs are always prompt, courteous, and professional.
The people ! Justin is simply the best!