Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 10, 2017 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly staff, carpets look great.

Report a concern   July 10, 2017 — Rated 10 out of 10 by R.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was wonderful. The technician was on time and extremely nice and helpful. He did a fantastic job!!!

I have used Zerorez in the past and will continue to. I would recommend anyone looking for any of these services to use Zerorez. Quality, Service and Price is second to none

Report a concern   July 10, 2017 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My wife and I enjoyed the cleaning of our carpet and how easy it was.

Report a concern   July 10, 2017 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service provided is excellent and on time. The best technicians in the industry. The process leaves my rugs really clean as well.

Report a concern   July 10, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

VERYPROFESSIONAL
CARPETS LOOKED GREAT

Report a concern   July 10, 2017 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that zero Rez uses less chemicals to clean the carpets then other companies.

Report a concern   July 10, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Smells good, cleans well, and dries quickly.

Report a concern   July 10, 2017 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was in and out quickly

Report a concern   July 10, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin, the tech, was very thorough and made quick work of cleaning my three rooms. Darwin did not haggle me about unnecessary extra services, but did offer recommendations to consider. I appreciated his professionalism, cleaning performance and respect for my time. I felt I got a good value and I will request Darwin, when I reschedule future cleaning services.

Report a concern   July 9, 2017 — Rated 9 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap residue left behind.

Report a concern   July 9, 2017 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin was very informative and helpful.
I appreciate his good work, especially knowing it was a Friday night. He stayed until the job was done. Thank you so much.

Report a concern   July 9, 2017 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used you for the past 3 years to maintain our carpets. Tech always does a good job. The only thing I didn't like this time around, he tried to up sell me product at $75 Gallon, claiming I would need 4 gallons for the master bedroom. They've done pet treatment before and I don't mind paying extra for it, but according to him with all the necessary gallons it was going to come up to about $500. I ended up paying $390 for 3 bedrooms, whereas the last 4 times I've used you I've paid $250. I understand the room was soiled but $400 for 3 bedrooms is insane, considering my kids bedroom has 2 beds and a toy area which occupy 80% of the room and the study area is roughly 11' x 6'. Will shop around next time before calling Zerorez.

Report a concern   July 9, 2017 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy scheduling. On time service. Technician was personable and efficient.

Report a concern   July 9, 2017 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very professional, courteous and knowledgeable. Our carpets look brand new.

Report a concern   July 9, 2017 — Rated 9 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, J.L., was courteous and very informative about the services he provided. He is the first technician from any carpet cleaning company who has explained what he was doing, what he would recommend, and why. I truly appreciated his friendliness and his professionalism.

Report a concern   July 9, 2017 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results, awesome staff member who set our expectations right as we knew the carpet wouldn't get 100%. The process itself was way better than any chemical based company we've used before

Report a concern   July 9, 2017 — Rated 10 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very nice and informative. The carpet was not soggy, when he was finished. Great experience.

Report a concern   July 9, 2017 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a good job in the explanation and servicing of the carpets.

Report a concern   July 9, 2017 — Rated 8 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Lower prices

Report a concern   July 9, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service man was professional kind and awesome. Clone him!

Report a concern   July 9, 2017 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service and the technician were very professional.

Report a concern   July 9, 2017 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the tile cleaning

Report a concern   July 9, 2017 — Rated 10 out of 10 by T.D.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet stays cleaner and brighter longer with Zerorez and with no chemical residue. The technicians are always professional and very efficient.

Report a concern   July 9, 2017 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how well the carpet felt after cleaning and the dry time was awesome.

Report a concern   July 9, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and great customer service! Our carpets look awesome now!

Report a concern   July 9, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   July 9, 2017 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of appointment setting and expertise and experience of cleaners.

Report a concern   July 9, 2017 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The speed and professionalism of the person .

Report a concern   July 9, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Highly recommend! Carpet looks great! Tile looks even better.!! Paul was very professional, arrived on time and did not rush through our job.

Report a concern   July 9, 2017 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved how even though he said most of the stains in our carpet were set in, he was able to get 90% out with your cleaners. I would highly recommend this service to anyone!


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