Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 9, 2017 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pablo was a very hard worker, reviewed all details of the invoice and was very courteous. We are very happy with the results.

Report a concern   July 9, 2017 — Rated 8 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

carpets cleaned well. - Just too bad no one has come up with a method to recolor light carpeting that has been discolored by coffee and other stains.

Report a concern   July 9, 2017 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've had Ricardo as my tech for the last 2 visits.

He is great. I've had stains that no other tech have ever been able to remove. He suggested a stain remover that gets the stains out at the pad and indeed it did.

I will always request him to come to my house.

He is great.

Report a concern   July 9, 2017 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals
Friendly service
Telling about the process and any options

Report a concern   July 9, 2017 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate that you all came back out to fix some spots that came up after my initial service. The customer service was excellent.

Report a concern   July 9, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional, polite and conscientious. Would request him for future cleaning and to friends and neighbors.

Report a concern   July 9, 2017 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable and polite servicemen and a cleaning that is odorless, fast drying and did the job.

Report a concern   July 9, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Little to no chemicsls- fast drying time. The guys were so nice and helpful. Honestly- they were the best!

Report a concern   July 9, 2017 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That it dries quickly

Report a concern   July 9, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez always leaves my floors looking great and the technicians are friendly and professional.

Report a concern   July 8, 2017 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, efficient, and clean

Report a concern   July 8, 2017 — Rated 0 out of 10 by P.H.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Very dissatisfied. Your technician was professional, pleasant and thorough. The problem is with your product and method. It simply doesn't work. No, I would never recommend Zerorez and will use another more highly recommended company next time.
Thank you for your time and effort.

Report a concern   July 8, 2017 — Rated 8 out of 10 by G.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

The choice of adding 2 very small areas to the 99. deal was way over priced. I would have gone for 40. for both but each??? No way.

Report a concern   July 8, 2017 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician arrived on time and represented his company well. The process of cleaning the carpet and tiles was explained thoroughly to me. The technician was efficient and professional. He was also polite and friendly. The process of cleaning went well. Our carpets and tile floors were beautiful when the cleaning process was completed. This was a great experience from start to finish. I highly recommend Zerorez.

Report a concern   July 8, 2017 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez technicians explained products before application and where satisfied with results.

Report a concern   July 8, 2017 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The friendly and professional techs, along with the safe and clean feel of the carpet.

Report a concern   July 8, 2017 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service and my carpet and tile look great! They were done quick and our floors dried faster than expected.

Report a concern   July 8, 2017 — Rated 9 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service, rep was prompt, polite, and a hard worker.

Report a concern   July 8, 2017 — Rated 10 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy

Report a concern   July 8, 2017 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the work and the people

Report a concern   July 8, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Avin did a great job. Was very polite and considerate of my home.

Report a concern   July 8, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free and fast drying time. Your service guy was excellent! Very courteous and arrived and finished in a timely manner

Report a concern   July 8, 2017 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are not left with a sticky residue.

Report a concern   July 8, 2017 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service rep was very knowledgeable

Report a concern   July 8, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were very professional, polite and accommodating. They did an awesome job!!

Report a concern   July 8, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The great job your technicians do and how courteous and friendly they are.

Report a concern   July 8, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional great service

Report a concern   July 7, 2017 — Rated 10 out of 10 by V.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very nice, personable, and enthusiastic about the company. The price was about three times what was quoted on the phone—and unclear communication from the scheduler about how far a $75 gallon would go.

Report a concern   July 7, 2017 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job by people with a great attitude and appreciation toward customers and quality work.

Report a concern   July 7, 2017 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that you use truck based equipment with a hot water extraction that does not leave a residue or leave the carpet soaked, hence leaving in the dirt. I enjoyed Finley and Tim who professionally cleaned my carpet, even going over certain areas twice when I asked them. They always had a smile and sincerity as they went about their work. They were professional in every way.


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