Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83967 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 31, 2017 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician. Good process!

Report a concern   August 31, 2017 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez was professional and thorough. My carpets and tile were cleaned to perfecting n. I'm very satisfied.

Report a concern   August 31, 2017 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you use only use water to clean. No odors Carpets look like new. The employees were quick professional and true full. I had one room were carpet had red stains. They said up front they would not be able to get the stains out.

Report a concern   August 31, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, knowledgeable & efficient techs.
Love that it's just hot water and no soap! (special water but just water)
Whole house smells clean after the carpet is dry.

Report a concern   August 31, 2017 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There are no chemicals or soap residues left in the carpet. The carpet is fluffy and soft after the cleaning. It is not overly wet and drys out fast.

Report a concern   August 31, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was a very good worker. I was impressed with how clean the carpet and tile was after he cleaned them.

Report a concern   August 31, 2017 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and great attitude from a great company and its great service rep---JEFF. Keep up the great work!!!

Report a concern   August 31, 2017 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very efficient a nd reliable.

Report a concern   August 31, 2017 — Rated 6 out of 10 by G.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I felt like they were rushing

Report a concern   August 31, 2017 — Rated 10 out of 10 by S.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results, very knowledgeable and consensus in home service agent.
Our best experience with Zero Rez so far.
Also the phone agent who booked the appointment was also top notch.

Report a concern   August 30, 2017 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional young man and no chemicals 👍

Report a concern   August 30, 2017 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It stays clean longer.

Report a concern   August 30, 2017 — Rated 10 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our chairs are over 50 years old and had only been cleaned a few times. Robert brought them back to life and now they're a beautiful feature in my studio.

Report a concern   August 30, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Just a great job all around! I'm most impressed with my grout cleaning! My floors look brand new!! So very happy!!

Report a concern   August 30, 2017 — Rated 10 out of 10 by H.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

What I liked most was the competence and courtsey of Jeff, the yound man who performed your services. He is a winner.

Report a concern   August 30, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician explained what he was doing, how much anything extra would cost and gave me the choice of doing it or not.
Daryl arrived on time,was knowledgeable, and business like.
Definitely a 10!

Report a concern   August 30, 2017 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Rep was very professional. He did a wonderful, thorough job moving furniture to get a good clean to our horribly pet stained carpet.

Report a concern   August 30, 2017 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A very clean carpet and very quick dry time.

Report a concern   August 30, 2017 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative wa timely, professional, and thorough.

Report a concern   August 30, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left on the carpets. Very thorough cleaning and friendly staff.

Report a concern   August 30, 2017 — Rated 5 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

loved our technician. not sure I can really tell a difference between zerorez and local carpet cleaner

Report a concern   August 30, 2017 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was professional, efficient, and personable. In one word, he was awesome!

Report a concern   August 30, 2017 — Rated 10 out of 10 by G.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our first encounter was with a young man named Mr. Chris. He made the arraignment and threw in the $50 dollar gift card for dinner. I know he didn't have to since the promotion was for carpets but Mr. Chris is a customer oriented professional. And we don't do "Rugs" for health reasons "?"

This was our first time to apply the cleaning process for our couches. The product and service were delivered as promised. Most important was the young man who applied the cleaning.

Mr., Devon was professional, courteous, friendly, and scholarly. He was willing to answer any questions I had. He was detailed oriented and respectful.

Our couch is over 35 years old, but Mr. Devon made it look as good as new. We are very pleased with Zerorez and especially Mr.Devon.

Respectfully,

Mr. & Ms. Last name removed

Report a concern   August 30, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, reasonable, good service

Report a concern   August 30, 2017 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work from both guys who came out to clean. They explained everything and took time to walk me thru the process

Report a concern   August 30, 2017 — Rated 10 out of 10 by I.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gentleman did a great job.

Report a concern   August 30, 2017 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got a call ahead with tech's ETA. He was on time, professional and answered all my questions.
I would recommend Zerorez to anyone needing carpet and tile cleaning surfaces.

Report a concern   August 30, 2017 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Professional service! Thank you!

Report a concern   August 30, 2017 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy with the service. The technician was friendly, professional, and very easy to talk to. I thought 'ow if ihe did a great job. I don't know if it was because our carpet is thick or what but it was extremely wet. He said it would dry in about 4 hours. We put two carpet fans on it and he left at 4 o'clock and at 10 o'clock it was still wet. I would still like to have the same technician the next time. Thank you

Report a concern   August 30, 2017 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They worked well.


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