Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83967 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 3, 2017 — Rated 3 out of 10 by K.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This is the second time we have used your company and it is always a switch and bait. $99 to come out and then $900 estimate. It feels like a used car dealership...we won't be using you again.

Report a concern   September 3, 2017 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have found that the results we get from Zerorez is superior to other companies. We love the results.

Strong Tower Management manages 75 properties, and Zerorez is the only carpet cleaners we like to use.

Report a concern   September 3, 2017 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was my first time to use Zerorez. My technician Garrett was great. He was knowledgeable and seemed to enjoy his job. He also helped with moving furniture. My carpet and kitchen tile look awesome. Zerorez is the only carpet cleaning company I will use from now on.

Report a concern   September 3, 2017 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient scheduling, polite, on time. Very accommodating tech.

Report a concern   September 3, 2017 — Rated 10 out of 10 by M.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jalen was our technician and he was awesome very knowledgeable and very eager to do whatever job you wanted him to do. The end results of his service was even better than we could have hoped for . We will definitely be calling again.

Report a concern   September 2, 2017 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician cleaned the carpet in our entire house in about an hour and did a beautiful job -- it looks brand new. The cleaning process leaves no odor or chemical smell and it dried very fast. Several days have passed now and I havent seen any stains return.

Report a concern   September 2, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effective procedure.
Very polite technician and was very willing to work with us.
only had two spots that did not come u[

Report a concern   September 2, 2017 — Rated 10 out of 10 by I.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I often have Zerorez clean my rental properties and personal residence. As they usually do, the techs did a great job cleaning my carpet!

Report a concern   September 2, 2017 — Rated 10 out of 10 by J.A.N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Affordable and excellent

Report a concern   September 2, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no smells, no chemicals

Report a concern   September 2, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service.

Report a concern   September 2, 2017 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with my technician, Torrence, who has serviced my house before in Oct. 2016. In fact, I asked for him specifically when I scheduled my appointment. My carpets look great with the updated equipment that Torrence told me about during his service visit. He even took pictures of the before and after the cleaning and the difference was surprising! I have actually showed the pictures to several members of my family who could not believe the difference as well.

I did have one question which is how do I obtain the gift certificate of $50 to Estilo Gaucho?

Thank you,
Sheryl Last name removed
Keller, Texas

Report a concern   September 1, 2017 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and super friendly and competent tech.

Report a concern   September 1, 2017 — Rated 5 out of 10 by R.Z. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It's been over 24 hours and areas of the carpet are still soaking wet. I think that's going to cause issues to the matting and hardwood floors below.

Report a concern   September 1, 2017 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgeable technician.

Report a concern   September 1, 2017 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Curtious applicator and on time. The carpets were very clean.

Report a concern   September 1, 2017 — Rated 10 out of 10 by O.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable technician. Good service.

Report a concern   September 1, 2017 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very professional and thorough. It's also nice to know that very little or no chemicals are being used.

Report a concern   September 1, 2017 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are wonderful representatives of your company speaking well for you and, in general, speaking well. They are informative and not high pressure The work they performed was very good (clean-up could have been better).

Report a concern   September 1, 2017 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe did a nice job cleaning the tile and the carpets

Report a concern   September 1, 2017 — Rated 0 out of 10 by M.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

no you don't or someone would have returned my call already.

Report a concern   September 1, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets cleaned up very well. Technician was friendly and thorough.

Report a concern   September 1, 2017 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tim did a great job.
Thanks again, JJohnson

Report a concern   September 1, 2017 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and great carpet cleaning

Report a concern   August 31, 2017 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony was great!

Report a concern   August 31, 2017 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez several times in my own home and recommended it be used at a sorority house on the University of North Texas campus in Denton.

All of the employees who have cleaned my carpets or tile floors have been well-trained, efficient, and courteous.

First name removed Henderson Williams

Report a concern   August 31, 2017 — Rated 10 out of 10 by V.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance was great

Report a concern   August 31, 2017 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule service with good follow-up reminder/check-in calls for confirmation of scheduled visit. Advance call to say exact time service man to arrive, and he arrived right on time. Polite and professional worker cleaned thoroughly and cleared away afterward...even gave me a pair of shoe covers to use while carpets still drying. Cost competitive and carpets look great!
Thank you.

Report a concern   August 31, 2017 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   August 31, 2017 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice serviceman. Joe Vasquez.


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