Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83966 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 4, 2017 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was quick and cleaned up great. The dry time went fast and allowed me to move everything back into those rooms.

Report a concern   September 4, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you don't usechicals and your technicians are very professional

Report a concern   September 4, 2017 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You hire great people who do excellent work. Thank you.

Report a concern   September 4, 2017 — Rated 10 out of 10 by E.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and effective. I've had my area rug done twice by Zerorez and each time I'm amazed at how it looks brand new after treatment!

Report a concern   September 4, 2017 — Rated 5 out of 10 by R.Z. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Large stains created when buckets of special treatment were used in areas. Needs to be corrected.

Report a concern   September 4, 2017 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service..the tech was on time, polite and very knowledge about your services. I will call y'all next time I get my carpets cleaned.

Report a concern   September 4, 2017 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and technician

Report a concern   September 4, 2017 — Rated 1 out of 10 by K.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This was a repeat visit after our initial visit did not go well. This time the carpet looks better but the rug that was treated has white spots all over it. The rug is probably ruined.

Report a concern   September 4, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service is excellent.

Report a concern   September 3, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very helpful explaining process and answering questions.

Report a concern   September 3, 2017 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets get cleaned and they dry quickly.

Report a concern   September 3, 2017 — Rated 10 out of 10 by H.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Came on time--at the beginning of the time frame I was given, polite, knowledgeable, and efficient . I would recommend this company and the technician--Jeff. Excellent job and when
I inquired about other future services, Jeff figured out the cost and square footage--young man couldn't have been more accommodating!

Report a concern   September 3, 2017 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your server was very professional and he really cared about his work!

Report a concern   September 3, 2017 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jaylon was very prompt and courteous. He completed the work quickly and the end result was far superior to my expectations.

Report a concern   September 3, 2017 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning

Report a concern   September 3, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, courteous and efficient. Carpets look great and technician was very thorough.

Report a concern   September 3, 2017 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance, the man who cleaned our carpets was amazing. Not only was he super funny and friendly, he also really knew his stuff. He took my husband and me around the house and showed specific spots where the previous owners pet had "ti-ti'ed" on the carpet. He made great recommendations, but didn't pressure us into anything. We he was finished the carpet looked brand new! We will be using Zerorez again! Thanks for a great experience Torrance!

Report a concern   September 3, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The incentives, the clean green technology and that the carpets dry pretty quickly.

Report a concern   September 3, 2017 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and great outcome! I am very pleased with my carpet and tile.

Report a concern   September 3, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did an amazing job cleaning amd sealing slate floor. I don't think the slate floor has been professionally cleaned since installation 9 years ago. I found some of the extra slate tiles in original boxes in the garage and couldn't tell the difference 24 hours after Zerorez finished cleaning and sealing the floor. Highly recommend Zerorez.

Report a concern   September 3, 2017 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service and great job.

Report a concern   September 3, 2017 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, friendly, detailed, professional and did a great job.

Report a concern   September 3, 2017 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You cleaning system always seems to do a good job, but this time the technician made a big difference. Darrell went above and beyond doing a great job in a timely fashion. I am a computer tech and I really took notice of Darrell's attention to detail and methodical way he went about the service. No wasted motion. What a great technician you have representing you company!

Report a concern   September 3, 2017 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly!

Report a concern   September 3, 2017 — Rated 10 out of 10 by V.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Phlip the tech was very professional he explained to me how your system work and showed me by doing a spot on the carpet he said it would dry in 3 to 4 hours and it did i can't wait for the next carpet cleaning

Report a concern   September 3, 2017 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is soft after it dries

Report a concern   September 3, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The scheduling was easy. I was called to verify date and time two days before the cleaning. I was called the day of the cleaning and told what time the technician would arrive. He was on time and very professional.
The technician was JL.
He did a good job in a timely manner.
He explained the process before and after.
I was very happy with the results.

Report a concern   September 3, 2017 — Rated 8 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I loved the technician. The carpet where he cleaned cat urine still smells like urine. ;(

Report a concern   September 3, 2017 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who clean the floors was very sweet and respectful. I would have him in my home anytime. The carpets look good

Report a concern   September 3, 2017 — Rated 3 out of 10 by K.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This is the second time we have used your company and it is always a switch and bait. $99 to come out and then $900 estimate. It feels like a used car dealership...we won't be using you again.


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