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based on 83966 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
arrive in time, do a good job.
Your technician, Anthony, was knowledgeable, friendly and professional. Our carpets look very clean and fresh.
Your tech was confident and knowledgeable.
I liked the service we received. Very professional!
That you don't use harmaful chemicals.
Our technician Justin Wattz was extreamly professional and very thorough. I couldn't be happier with the results! I have piece of mind that my carpets are clean AND safe for all the little ones in our family from the pets to my son.
Find stronger products to get stains out.
Your products make my old carpet look new. Polite & friendly technicians.
Prompt, polite and the carpets look great.
They guys that provided the service were very professional, and did a great job.
Cleanliness level is excellent after completion.
The technicians are always professional and courteous.
Customer services and environmentally friendly solutions for people sensitive to chemicals
Aaron is a pro. He explained the process, how it works and any need for retreating. The carpet really came to life after years of a resident dog and all things grandkids can do. Our neighbor recommended Zerorez and I'm happy I called.
The Technician, Pablo Vasquez, was very knowledgeable & was very professional. He spent time explaining all the options and the process with us. He didn't push us on any decisions that he spoke with us about. Everything looked great. We especially like the idea that no chemicals were used. The only (very small) issue that we had was that it took longer to dry than we had expected. We are very pleased.
For the price paid to treat carpet for pet odors, I would have expected the odor to be reduced, even eliminated, instead of worse. Although I did not choose to get the entire area treated due to cost (I could have replaced the carpet for the price), the carpet was spot treated. The carpet was still "wet", not just damp, two days subsequent to treatment. Technicians came back out to dry out carpet but the odor is worse. Not sure what my course of action is at this point. Definitely not satisfied.
The technicians were professional and courteous. This review is no reflection on them.
Charles did a wonderful job. My carpets have never been this clean!
The tech was very professional and friendly. He explained the cleaning process. I like that was no odor from the cleaning solution. Took time to make sure the wall corners would not get stained from the hoses being dragged around. We will use them again.
Clean so it does not hurt kids
Very friendly and professional service. Thorough in explanations. Floors look great.
For years we were using another carpet cleaning company, but we much prefer Zeroez. The carpet is not 'crunchy' after they clean it and they've always done a good job of removing stains.
always do an excellent job, that's why I keep returning to zerorez. Thanks
Your technician was wonderful and professional. He made the carpets look like brand new.
Satisfied
Chemical free, Goode pricing, competent service technician
Thorough, excellent job done.
That you don't use chemicals.
Polite and efficient team.
Didn't get the stains removed very well. Not like the last time we had our carpet cleaned by ya'll.
All products are environmentally safe & clean.
Jaylen was awesome. Our carpet is so much cleaner than it was. Great job.