Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83967 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 30, 2017 — Rated 10 out of 10 by D.N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very kind and thorough. Carpets dried quickly!

Report a concern   August 30, 2017 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Did an amazing job. Ans was able to see results.

Report a concern   August 30, 2017 — Rated 10 out of 10 by W.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was on time he was professional and he was very easy to work with. I did put a request in that next time in January that he will be the guy to clean my room up.

Report a concern   August 30, 2017 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

our serviceman was efficient and did a great job

Report a concern   August 30, 2017 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

WOW! ZeroRez did an amazing job. The carpet looks great, but the tile floor is amazing! Paul is a superstar.

Report a concern   August 29, 2017 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the carpet results. Technician was very efficient! Very pleased

Report a concern   August 29, 2017 — Rated 0 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We already called and a supervisor is coming out. Lots of complaints on our part. This is not our first time using you, and we have recommended you in the past. We had a lousy crew who were not following your own protocol, and did damage to some of our furnishings, while not doing a good job on the cleaning.....

Report a concern   August 29, 2017 — Rated 8 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Really disappointed to find out I could not take advantage of the promotional to get my tile cleaned. Would have waited until lower humidity to schedule if I had known.

Report a concern   August 29, 2017 — Rated 8 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

More of an advanced notice prior to arrival would be helpful.

Report a concern   August 29, 2017 — Rated 9 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I did want to add, I think the $99.00 for three rooms is damaging your reputation. just an FYI.
Although I already knew it was a gimmick, when you hit people with over d0uble the price for adding so little it is really unnerving. Just a suggestion. This is the only reason I would not outwardly recommend zerorez. The cleaning was good, however, I don't think gimmicks are honorable.

Report a concern   August 29, 2017 — Rated 9 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service representative was excellent. (And for the company info. very insistant on other products). I do feel the carpet is cleaner. Will probably use zerorez in the future.

Report a concern   August 29, 2017 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The great tech Joseph!

Report a concern   August 29, 2017 — Rated 10 out of 10 by H.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic service!

Report a concern   August 29, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there are minimal or no chemicals and NO soapy residue.

Report a concern   August 29, 2017 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service.

Report a concern   August 29, 2017 — Rated 10 out of 10 by D.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was clean and smelled clean. Guys were friendly and did a great job

Report a concern   August 29, 2017 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice, competent man helped me get my carpet and bathroom tile clean. Thanks!

Report a concern   August 29, 2017 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service person is very knowledgeable in the product and how everything works.

Report a concern   August 29, 2017 — Rated 0 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech did a terrible job, we do not want to use you again.

Report a concern   August 29, 2017 — Rated 10 out of 10 by D.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technition always do a great job. Carpet is like new every time

Report a concern   August 29, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that you use a non-toxic cleaning solution. Your employees are always very respectful and courteous.

Report a concern   August 29, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love Zerorez!

Report a concern   August 29, 2017 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy that cleaned my carpet was very nice and explained everything about the ZeroRez product

Report a concern   August 29, 2017 — Rated 8 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Trevor, my technician, was very good but the cleaning was very expensive.

Report a concern   August 29, 2017 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very helpful and friendly service technicians. Carpet looked great!!!

Report a concern   August 29, 2017 — Rated 10 out of 10 by J.A.D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric, was the individual that cleaned our carpets. He was very effective during the cleaning of the carpets and removing a number of stains that we noted at various locations.

In addition, Eric, was professional, pleasant and timely.

I would use Zerorez again in the future.

Name removed Gentile

Report a concern   August 29, 2017 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly, thorough and knowledgeable and there was no crunchy, chemical smell afterwards!

Report a concern   August 28, 2017 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They got me a last minute cleaning for the next day.

Report a concern   August 28, 2017 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was fantastic. The couch looks like new. The stains came out of the carpet. Thanks.

Report a concern   August 28, 2017 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service and great job


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