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based on 83965 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality, efficiency, and always respect, from technicians. I have been using Zerorez for many years and am always amazed at the outcome. I will never go anywhere else!
The technician was very friendly and informative. The carpet felt very clean afterwards and there was no residue feel.
Friendly, courteous and proficient staff. They keep customers informed and do excellent work.
Friendly, courteous, and proficient staff. They keep customers informed and provide excellent service.
Services are great--use you guys since 2010.
Robert and Tom were professional, worked efficiently and effectively and the rugs looked fabulous in the end. Would appreciate their coming back to do the rugs in the future. Thank you.
Technician was awesome. Very professional and knowledgeable. Explained the process from start to finish, asked if I wanted additional treatment in certain areas (but wasn't pushy and didn't try to oversell). Our carpet looks fantastic now and just feels really clean. The house also smells better and carpets don't have that greasy residue feel to them.
10+ stars from us! Will definitely use these guys again.
The technician was great and the carpets look and smell very clean.
Excellent Customer Service!!! Very Knowledgeable on how to address carpet issues. Carpet looks great the next day.
Very professional service. The technician provided every bit of information that I needed in a very polite manner. He did a very good job with that carpets. I will definitely call again in the future and recommend zero razz to anybody I know who wants to have their floors cleaned.
1. I was very impressed with the representative with whom I spoke and made the appointment.
2. After explaining what I wanted to accomplished during the cleaning service, she explained the cost. She was very professional and explained that the service tech could provide additional cost for additional service if necessary.
3. Your office contacted me and informed me that there was a service cancellation and that my scheduled appointment time could be moved up it it was feasible to me. I was very appreciative of the updated info and accepted the earlier time.
4. Ricardo, the service tech, was very courteous. He went over the service to be performed and did a walk through with me. He did a truly professional job that pleased both my wife and me.
5. Ricardo did a walk through after the service to be sure that we were satisfied with his work. We were extremely happy and would not hesitate to use Zerorez again or recommend the company to friends and family..
Great technician and effective products!
Carpet was redone over and over. Was told I needed to spend $1000 on a special treatment but then what was suppose to be done was not. You have been back twice and still haven't done what I was told I paid for. I feel taken advantage of.
I was extremely happy with your carpet cleaning service.
The service is awesome!!!! A great company .
Service tech very friendly. Explained the process in detail. My carpets look and smell like new!
No chemicals, safe for pets and friendly staff
It works
The technician was very professional and explained the services he was performing. He was friendly and courteous. The results were fantastic.
You do a good job. The young man did a good job and was very nice. Keep him.
The 1st person I called did not listen to my request dates and kept talking over me & trying to schedule for a date inconvenient for me
the 2nd person did a very good job & followed up with email.
the technician was on time, worked quickly and was both professional and friendly.
I almost did not use zerorez due to 1st person I called.
Our carpet cleaner, Edwin, was great. He was very knowledgeable and friendly. We were very pleased with the way our carpet's came clean, looks really good. We would recommend Zerorez to family, friends, and neighbors.
Professionalism and Positive Demeanor of Technician
Technicians did a very good job. Were very professional and worked hard to be sure I was satisfied with the service.
I love the solutions used to clean my carpets. The stains, go away and don't come back.
Very polite and nice young man
Technician was very nice, professional and focused on performing the work.
How clean my floors are and how fast it was
No 1/2 before arrival time. My window was 4-6. At 5:45 he shows up unannounced. It was not his fault but when I called to check they said I would be notified prior to arrival. When I made the appointment I went over the pricing of 99 andxwhag it covered she asked if I had pets and I said yes. When he got here all of a sudden there is an extra 10.00 charge then 60 more per room if I want them really clean from owning pets!!!!! This is false advertisement. I would never recommend your company to anyone.
Great service. Desmond was great.