Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83963 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 27, 2017 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and easy.

Report a concern   September 27, 2017 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job by the tech

Report a concern   September 27, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpet was very clean and stains removed. Technician was friendly, informative, and helpful

Report a concern   September 27, 2017 — Rated 10 out of 10 by D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgable technician. No chemicals and no cleaning product smell.

Report a concern   September 27, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning results is my favorite part of using Zerorez. Always great results.

Report a concern   September 27, 2017 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable and experienced in the service provided. I have found my new carpet cleaning service. Thank you!!

Report a concern   September 27, 2017 — Rated 9 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have already left feedback... negative points for asking me to fill out another survey. No one likes surveys.

Report a concern   September 27, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!!

Report a concern   September 27, 2017 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked very uplifted and clean. The tile was so sanitized and clean, I wish I had called years ago before using your competitive companies.

Report a concern   September 27, 2017 — Rated 9 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony, the technician was amazing. Very thorough and explained everything before he did it. I just wish I could afford to use you more often.
First name removed

Report a concern   September 27, 2017 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and courteous technician.v Very helpful.

Report a concern   September 26, 2017 — Rated 7 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Erin was the technician sent for the rodo of the coffee stain in our carpet. He worked really hard for about an hour. The stain was a stubborn one and did not completely come out. It is a lot better than it was however.

Report a concern   September 26, 2017 — Rated 10 out of 10 by F.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the tech

Report a concern   September 26, 2017 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

so far so good.

Report a concern   September 26, 2017 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Consistently great service with a superior product!

Report a concern   September 25, 2017 — Rated 9 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very satisfied with my duct cleaning experience, My biggest complaint about the carpet cleaning was being told the "dry time" was over exaggerated at 4-6 hours. I had ceiling fans on in every room that had one and (of course) the A/C. Techs finished the job at approx. 3PM. I had areas of my carpets still wet the following morning!

Report a concern   September 25, 2017 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always prompt with the arrival time. Technicians are professional and well trained. Great customer service. Carpets are ended up very clean and soft. Will highly recommend this company. I have used them five times and was always pleased with the results.

Report a concern   September 25, 2017 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Carpet isn't soapy and we don't even have to re-vacuum when its dry. Smells clean...Feels clean...Looks Clean. LOVE it.

Report a concern   September 25, 2017 — Rated 9 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician worked very diligently

Report a concern   September 25, 2017 — Rated 0 out of 10 by K.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I am very disappointed with the cleaning and the price.
Rooms were $29 with all the furniture still in them.
2 area rugs cost more that the rooms. And I can still smell the vinegar that I had used for Pet urine.
You can come clean it all again. My bill was $184.03,
How can 2 area rugs and 1 was covered with a King size bed.

Report a concern   September 25, 2017 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   September 25, 2017 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I received a call that they were on their way, they arrived at the scheduled time, the 2 employees that came were very polite, efficient, told me the price before they started and did a terrific job! My carpets look and feel new again, and I'm happy about the tile cleaning too!

Report a concern   September 25, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service. I am pleased with how clean the carpets look after service. I am also pleased with the pricing. Thank you for doing a great job!

Report a concern   September 25, 2017 — Rated 0 out of 10 by T.S.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I want to say we have used you in the past and were very satisfied, however the service we scheduled to have was between 4-6 on Friday the 22nd didn't happen until about 7:20 and half of the carpet in our front family room was not cleaned properly. there is two distinct lines where it was not cleaned well at all. We would like for someone else to come out and redo the carpet.
Please contact me at 469-616-662.Name removed & Name removed

Report a concern   September 25, 2017 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was friendly and courteous. He explained everything clearly. He worked magic on my carpet !! Thank you for your amazing product and for hiring professional technicians.

Report a concern   September 25, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have already recommended your service to my next door neighbor and another friend in Red Oak, TX. The technician was pleasant and kind and respectful in my home.

Report a concern   September 25, 2017 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very conscientious and worked diligently to remove the spots in our carpet. Very good job.

Report a concern   September 25, 2017 — Rated 9 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Respectful and professional.

Report a concern   September 25, 2017 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the feeling of the carpet after its been cleaned! Better than new!

Report a concern   September 25, 2017 — Rated 9 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who came out to clean our carpets did a great job. Friendly, informative, did a great job.


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