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based on 83963 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Technician did a great job and because of him I will schedule another cleaning
Excellent cleaning equipment. Products taje out dirt, pet pee and hair.
Great service and friendly staff.
How do we get the estilio gaucho certificate?
They didn't come during their 2 hour window. The tech was very nice but I just didn't see a huge difference in my carpets like I was hoping. And cleaning tile was way too expensive!
I think you guys did a nice job considering the carpet was about 15 years old. So that was our fault. I just felt some places that were soiled were just as soiled as others which came out better but overall it was a good job
Technician was very informative
Desmond was very professional and did a fine job!
Prompt polite professional
My carpets are clean most important have used you folks for years and will continue especially now that I know you can service 3 floors - the gentlemen that did job was professional, efficient and would like to request next time.
The technicians were very informed and worked at a diligent pace to get the job done.
Dave, our tech was very knowledge. He took the time to explain everything. He was punctual and thorough. Highly recommend.
Great customer service, quick and efficient and quality workmanship.
What I like about Zerorez is that they don't use chemicals and the technicians carry themselves with a lot of professionalism.
Clean and fast. Sry friendly technician
Completely happy with the customer service and how clean our carpets are now. Thank you!
No chemicals, excellent service.
The work was good but the scheduling was bad.
We were first told between 8-10 am. Then at 9:30 am we were told it would be between 10-12.
At 11:30 am we were told they would be here in 30 minutes. then at 1:30 pm I called and was told they would arrive in 45 minutes.
They finally arrived at 2:15 pm for an 8=10 time slot.
We were cleaning an RV and needed the extra time to dry the carpets before closing the unit.
Very happy with your service. Your tech showed on time and did an excellent job cleaning our gym.
Great!
Good job, on time and courteous agent.
Very easy and super nice guys
I liked the tech explaining what he was going to do prior to getting started. Also gave recommendations.
The $75/spot treatment that I got 4 of.....I do not think helped. Actually, I couldn't smell dog urine before, but now I can. I don't think it worked and it was very expensive for what looked like soaking the carpet in random places and hoping it worked.
Very quick and efficient service.
Great service
The customer service and the technician knowledge and work ethic.
He was the best tech I have ever had, very thorough! My carpets look brand new!
We've strictly been using Zerorez for the past three years and believe it is the best carpet cleaning service in the area.
The bathroom tile could have been a little better