Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83965 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 25, 2017 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the feeling of the carpet after its been cleaned! Better than new!

Report a concern   September 25, 2017 — Rated 9 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who came out to clean our carpets did a great job. Friendly, informative, did a great job.

Report a concern   September 24, 2017 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast friendly thorough technician.

Carpet looks a lot better considering the age.

Report a concern   September 24, 2017 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got all the stains on my fairly new carpet and also on my 18 yr. old carpet.

Report a concern   September 24, 2017 — Rated 0 out of 10 by J.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I already filled this out once. Obviously you didn't read.....no response from you.

Report a concern   September 24, 2017 — Rated 10 out of 10 by L.A.B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. He explained everything very well. We will continue to use Zerorez!

Report a concern   September 24, 2017 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very courteous young man did my carpet cleaning. He represents your company well. I would request him again in the future. He was also very knowledgable. I was also pleased that my carpet has dried much quicker than previous companies.

Report a concern   September 24, 2017 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was great and we love the products

Report a concern   September 24, 2017 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective and professional. Always on time.

Report a concern   September 24, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am so happy with my carpets. Stains that had been there for years are gone and high traffic areas that were dingy and dirty look new again. It's amazing! The 100 square feet of tile cleaning has made my kitchen floors look completely different. I had no idea they were as dirty as they were. I sweep and mop regularly, but they were NOT actually clean. It actually kind of grosses me out to think how dirty they really were. Thank you so much!

Report a concern   September 24, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo did an excellent job and we were very pleased with the end results.

Report a concern   September 24, 2017 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They always do a great job. Always professional

Report a concern   September 24, 2017 — Rated 6 out of 10 by J.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

From all the radio commercials and the like I was expecting to be 100 % satisfied. Unfortunately after getting charged excessively for the pet stain treatment and still seeing the same pet stains that I paid the price to remove with my black light I am disappointed. By the way what is meant by non guaranteed pet treatment?
I was hoping for the ultimate but got the same ole.

Report a concern   September 24, 2017 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous and professional rep who did a great job.

Report a concern   September 24, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals!

Your technicians are always professional and thorough.

Carpets look fabulous after

Report a concern   September 24, 2017 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service.

Report a concern   September 24, 2017 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service person ,Anthony, was so professional, courteous and really went beyond the call of duty. He explained everything, was spot on about how long he would be there and really took
Pride in his work. The carpet and tile floor are so clean. Treat this guy well because he is an asset to your success as a company

Report a concern   September 24, 2017 — Rated 8 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

The Price!!

Report a concern   September 24, 2017 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin..your tech does a great job....pet treatment really helps,

Report a concern   September 23, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   September 23, 2017 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have had our carpets cleaned several times before with other companies and Zerorez.by far is the Best! Our carpets look brand new! The technician Charles was prompt, professional and knows his craft. I give Zerorez a 2 thumbs up. I will definitely use them again and highly recommend to others.

Report a concern   September 23, 2017 — Rated 8 out of 10 by L.A.D.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

The tech was great and a wonderful job

Report a concern   September 23, 2017 — Rated 10 out of 10 by P.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honest, quick and customer focused.

Report a concern   September 23, 2017 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was fantastic!! Very thorough, thoughtful and careful.

Report a concern   September 23, 2017 — Rated 8 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

free carpet freshener

Report a concern   September 23, 2017 — Rated 10 out of 10 by H.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing service. Great product. We cleaned the whole house last year. It's amazing how much dirt kids and a dog can drag into the house in a year. We recleaned the floors. Looks fantastic. Smells fresh. This is the only company I trust and know that will do a great job. Highly recommend.

Report a concern   September 23, 2017 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your Man did a great job and would recommend your company anytime

Report a concern   September 23, 2017 — Rated 10 out of 10 by E.B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alvin the technician was friendly, professional and on time. I had over 13 black spots on my carpet and they came up straight away with his special treatments.

Report a concern   September 23, 2017 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who cleaned the carpets was so knowledgable and professional I was pleasantly surprised. Everything looks great, and I am very happy with the service.

Report a concern   September 23, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your office was clear and efficient in setting up the appointment. I was glad they called to let me know technician was coming in 30 minutes. Franky Alvarado was on time and courteous and knowledgeable. He answered all my questions and worked quickly. Price is good.


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