Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83963 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 28, 2017 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your services lived up to the advertisement on KRLD. Will contract in the future.

Report a concern   September 28, 2017 — Rated 0 out of 10 by G.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have already replied about the shortcomings.

Report a concern   September 28, 2017 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick service , great results and fast cleanup

Report a concern   September 28, 2017 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet always looks great when finished. Pet stains are even gone.

Report a concern   September 28, 2017 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning without chemicals

Report a concern   September 28, 2017 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They worked so hard and stayed until everything was perfect.

Report a concern   September 28, 2017 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dave Thomas was fantastic. Helpful, and patient with my elderly parents. Gave realistic expectations for the post-cleaning outcome of their 24 year-old carpet, and then proceeded to make the carpets look awesome! The service desk staff was so helpful - handled my cancellation and last minute reschedule seamlessly, and called back to provide updates on arrival time and was dead-on. My folks are thrilled with the appearance of the carpet and I was happy beyond words to get the carpets cleaned and their AC replaced, all in one day! I will definitely use Zerorez again!

Report a concern   September 28, 2017 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything and everyone was awesome!!! Thank you so much for the great work!

Report a concern   September 28, 2017 — Rated 10 out of 10 by S.A.P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time arrival. Fast drying.

Report a concern   September 28, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that there is no leftover residue or odor when the job is finished and the carpet is still soft. This company is prompt, efficient and really concerned about the satisfaction of their clients.

Report a concern   September 28, 2017 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, always prompt, provide options for pet treatment, quick service

Report a concern   September 28, 2017 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look brand new! The technician was friendly and fast was able to do my three bedrooms hallway and living room in about an hour. So pleased with this company

Report a concern   September 28, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service was performed in a very professional manner

Report a concern   September 28, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff was polite and caring. The cleaning method was non-invasive. Exceptional value.The results were unbelievable! Carpet that I thought needed replacing turned out look like new!

Report a concern   September 28, 2017 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and the best carpet cleaning around.

Report a concern   September 28, 2017 — Rated 9 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The appointment was easy to schedule. The service guy who came to our house was awesome

Report a concern   September 28, 2017 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came out were very friendly and honest. They took before and after pictures as well to show me how awful things looked so I could make an educated decision. I bought the air purifier they recommended. Before using it my allergies inside my home were terrible. After a few hours my house smelled cleaner. That night I slept better and some up feeling better. I am very pleased.

Report a concern   September 28, 2017 — Rated 10 out of 10 by J.E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looking very clean and lasting for awhile

Report a concern   September 28, 2017 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional , effective quick and great results. Quick drying.

Report a concern   September 28, 2017 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, professional employees, everything!! Zerorez is my go to for any type of floor cleaning. They do stellar work and guarantee it. Highly recommend.

Report a concern   September 28, 2017 — Rated 0 out of 10 by C.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was shocked when the technician arrived and asked if he could dump some of his tank because it was so full into our yard. There is no way I want dirty water from other people's homes poured over my grass. He said he couldn't pour it out into the street because that was illegal, so we allowed him to pour it into a French drain. I have used another company for years and they have never asked to do that. I gave your company a try since the other company I use is so busy dealing with hurricane cleanup. Sorry to say I won't be using your company again.

Report a concern   September 27, 2017 — Rated 10 out of 10 by J.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling was hard.
Darwin and Rondy were awesome!

Report a concern   September 27, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Their product is amazing.

Report a concern   September 27, 2017 — Rated 8 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Service was good....on time....efficient.

Report a concern   September 27, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent and knowledgable technician did our work. Looks good!

Report a concern   September 27, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You did an amazing job getting out tough stains that no one else seemed to be able to do.

Report a concern   September 27, 2017 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   September 27, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jalen communicated well and met/exceeded expectations.
Carpet dry to walk on wthin a few hours!

Report a concern   September 27, 2017 — Rated 10 out of 10 by M.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used your services 5 plus years and loved your ability to get our carpets clean as new. Your carpet protectant must be the best. This is proof.

Report a concern   September 27, 2017 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was all good


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