Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83965 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 17, 2017 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and professional employees

Report a concern   September 17, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are professional and courteous.

Report a concern   September 17, 2017 — Rated 10 out of 10 by F.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and friendly technicians. I have already recommended your services to a neighbor.

Report a concern   September 17, 2017 — Rated 10 out of 10 by W.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ON time appt, technician. Technician did a thorough job. Pricing was a quoted.

Report a concern   September 17, 2017 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am a repeat customer for the quality of service. Thanks for doing what's it takes to maintain that confidence

Report a concern   September 17, 2017 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Simple and effective

Report a concern   September 17, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning. Was amazed that at the results.

Report a concern   September 17, 2017 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleanrr did a good job

Report a concern   September 17, 2017 — Rated 0 out of 10 by K.A.C.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We were a quote of $92 and after the work was completed they gave us a bill for $500. That is why!! And we are making how Your company works!! Name removed Dabney

Report a concern   September 17, 2017 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything was great

Report a concern   September 17, 2017 — Rated 10 out of 10 by V.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable about extra services but did not try to "hard sell" anything. Jaylyn did a great job on the carpet. He was professional and very pleasant to work with.

Report a concern   September 17, 2017 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning with only water!!!! Rugs look and feel great. Dry quickly. Tile grout cleaning got my 15yr old grout looking new

Report a concern   September 17, 2017 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was outstanding and the final work product was exceptional. They pay careful attention to your home by wearing feet protection and placing corner protectors around your house and furniture to prevent scuffing from the water and air hoses. Very courteous and super efficient. The technician arrived on time explained the process and executed flawlessly. I have already spread the word that this is the only way to get your carpets cleaned.

First name removed M.

Report a concern   September 17, 2017 — Rated 10 out of 10 by F.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets were cleaned great! The techs were very kind and friendly. They work very smart and quickly. Best part the carpets were not soaked for hours they were dry within the hour of them being done. I will definitely use there services again and would highly recommend Zerorez to everyone.

Report a concern   September 17, 2017 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service from technician

Report a concern   September 17, 2017 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sanitizing effect of the process.

Report a concern   September 17, 2017 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service once again. Thanks for being so reliable

Report a concern   September 16, 2017 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and thorough. He was timely and a hard working. The carpets looked like new when he was finished! I would highly recommend Zerorez!

Report a concern   September 16, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like that it's safe for the family and pets. That y'all were fast, and friendly and reliable. And the carpets and tile looked very clean when done!

Report a concern   September 16, 2017 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results

Report a concern   September 16, 2017 — Rated 9 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was helpful and explained options and costs. He took his time and did a good job. Carpets look great.

Report a concern   September 16, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like that you are punctuale and that you call ahead.

Report a concern   September 16, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always prompt, friendly and a very good carpet cleaning. My sister recommended them and I am so happy I now use them. Their technicians are always wonderful, informative and kind.

Report a concern   September 16, 2017 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional. Always on time. Always courteous. OK thank you that would be great so the boogie man and get me

Report a concern   September 16, 2017 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician analyzed our home with detail and recommended the best course of action. He worked diligently to ensure I was satisfied. I truly appreciate the time and effort he took in making sure our carpets were cleaned.

Report a concern   September 16, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your staff was extremely informative and helpful. Thank you!

Report a concern   September 16, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite, very professional, and very efficient.

Report a concern   September 16, 2017 — Rated 0 out of 10 by J.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet was wet for 2 days.
When I gave my credit card you had to enter all info by hand, including back and then take pic of back with phone. It didn't work! So I gave a check and same thing entered all info in phone. Not good!!!!!!!!
After all that he said I would have to wait about 30 minutes for a paid receipt. Ridiculous!!!!!!!

Horrible!!!!!!!

Report a concern   September 16, 2017 — Rated 6 out of 10 by B.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our tile was not cleaned well the first time. In fact, it looked worse than it did before it was done. There were large areas of white spots of dried cleaner. A mess was left on our hard wood floors. Someone did come back out and make it right (5 days later), which we appreciated. But it would have been nice to have been done right the first time.

Report a concern   September 16, 2017 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The price and the cleaning process.


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