Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83965 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 16, 2017 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, (we believe his name was Alvin), was very good! He explained everything, was thoughtful and complete. We could not be more pleased. Thank you.

The Scruggs Family in Southlake.

Report a concern   September 16, 2017 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a good job.

Report a concern   September 16, 2017 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were able to get old pet stains and other yucky stuff out of my carpeting and cushions . Amazing how my living room looks brand new!

Report a concern   September 16, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man that provided the service was very polite and knowledge of the products.

Report a concern   September 16, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   September 15, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets are clean and the whole house smells fresh.

Report a concern   September 15, 2017 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians. Carpets look great.

Report a concern   September 15, 2017 — Rated 8 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

They did a good job.

Report a concern   September 15, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work was done in a timely and professional manner.

Report a concern   September 15, 2017 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   September 15, 2017 — Rated 0 out of 10 by P.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

heard about Zerorez on my favorite FM station and host Berry Samsuma' testamony. Great endorsement...I called and was quoted $335.00 to clean 12 vents and 3 returns. I guess this 86 year old might have misunderstood the howevers. My system is approx 5-6 years old and I was complimented by your technitions regarding the thorough installation.

Your technition did not pull the vent covers to inspect and take pictures of the inside of the ducts..don't know why I expected same except by ad pictures depicting same. Did take photos of the central unit that showed coil and fan motor to have dust build up. This area seemed to be the culprit that might be causing my respritory problem.. so considering my budget and a $335 expectation, without seeing pictures of what might be built up dust in the circa 69 duct system, we opted to go for the central system clean...coil and motor and ($75/ return duct clean)

Still wish they would have inspected the inside of the air duct...considering the relatively new system, in hind site I probably should have ask the supplier to service and clean.

Report a concern   September 15, 2017 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was thorough and explained all options. He did excellent work and I appreciate the detailed explanation of services.

Report a concern   September 15, 2017 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Tech Austin was outstanding and the carpet looks great!!

Report a concern   September 15, 2017 — Rated 9 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a very nice job. " It's Clean "

Report a concern   September 15, 2017 — Rated 10 out of 10 by E.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee was very professional and friendly. He explained everything in detail. He also put Styrofoam squares under all the legs or base of furniture, where needed. He is an excellent worker.

My only concern was the dampness of some of the carpet when the job was completed. I will use your company again.

Report a concern   September 15, 2017 — Rated 10 out of 10 by T.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service - extremely please with quality of the work

Report a concern   September 15, 2017 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had several problem spots which disappeared after Zerorez worked on them.

Report a concern   September 15, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly and my carpets look great!

Report a concern   September 15, 2017 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Only used water and the workers were extremely efficient and extremely polite

Report a concern   September 15, 2017 — Rated 10 out of 10 by W.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, friendly, expeditious service. Reasonable prices.

Report a concern   September 15, 2017 — Rated 10 out of 10 by V.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez cleaned my carpet, upholstery, and grout. They not only met my expectations but exceeded my expectations. Best cleaning & professional service I have ever had. The technician was exceptional. He was professional, efficient, and went above and beyond to achieve a great result!

Report a concern   September 14, 2017 — Rated 0 out of 10 by G.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You advertise no water my carpets are still wet after 24 hours. Your Tech was wonderful. But carpers still has stains. Not his fault just think Zerorez is falsely advertised.

Report a concern   September 14, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?


I have tried other so called "bargain" carpet cleaners who basically used the same dirty water and soap just spinning around and some minimal removal of dirt leaving a sticky wet carpet that appeared dull.
With ZeroRez I like the heated, clean water which then is removed with the dirt and you can really see a difference. I have also been very pleased with the dog/urine/stain formula treatments that made carpets really , the pad. I have used ZeroRez several times and been very pleased with the professionalism and friendly service of the staff. They are patient to explain the various options and the costs are reasonable. B. Last name removed

Report a concern   September 14, 2017 — Rated 8 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Don't rush the technician to get to the next job. I'm having to have someone come back out to fix an oversight by my technician. He was rushed to get to the next job. Very annoying. But I do like the cleaning method and he did a great job, except for the oversight at the end.

Report a concern   September 14, 2017 — Rated 10 out of 10 by M.J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service person, was excellent! I believe his name was Matthew. He was great!

Report a concern   September 14, 2017 — Rated 10 out of 10 by F.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No comment. I just got the services yesterday and I am still evaluating it.

Report a concern   September 14, 2017 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a wonderful experience. Pedro did great. I would highly recommend to anyone looking to get thier floors and carpet cleaned. Thank you zerorez

Report a concern   September 14, 2017 — Rated 9 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Na

Report a concern   September 14, 2017 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was great!

Report a concern   September 14, 2017 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet seems to be very clean. The service man was very nice and knowledgeable. He did a really good job on my tile. The service was prompt and we were pleased.


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