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based on 83965 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They did a good job.
You were able to get old pet stains and other yucky stuff out of my carpeting and cushions . Amazing how my living room looks brand new!
The man that provided the service was very polite and knowledge of the products.
no chemicals
The carpets are clean and the whole house smells fresh.
Professional technicians. Carpets look great.
They did a good job.
The work was done in a timely and professional manner.
Everything
heard about Zerorez on my favorite FM station and host Berry Samsuma' testamony. Great endorsement...I called and was quoted $335.00 to clean 12 vents and 3 returns. I guess this 86 year old might have misunderstood the howevers. My system is approx 5-6 years old and I was complimented by your technitions regarding the thorough installation.
Your technition did not pull the vent covers to inspect and take pictures of the inside of the ducts..don't know why I expected same except by ad pictures depicting same. Did take photos of the central unit that showed coil and fan motor to have dust build up. This area seemed to be the culprit that might be causing my respritory problem.. so considering my budget and a $335 expectation, without seeing pictures of what might be built up dust in the circa 69 duct system, we opted to go for the central system clean...coil and motor and ($75/ return duct clean)
Still wish they would have inspected the inside of the air duct...considering the relatively new system, in hind site I probably should have ask the supplier to service and clean.
The technician was thorough and explained all options. He did excellent work and I appreciate the detailed explanation of services.
The Tech Austin was outstanding and the carpet looks great!!
They did a very nice job. " It's Clean "
Your employee was very professional and friendly. He explained everything in detail. He also put Styrofoam squares under all the legs or base of furniture, where needed. He is an excellent worker.
My only concern was the dampness of some of the carpet when the job was completed. I will use your company again.
Excellent service - extremely please with quality of the work
We had several problem spots which disappeared after Zerorez worked on them.
Fast, friendly and my carpets look great!
Only used water and the workers were extremely efficient and extremely polite
Courteous, friendly, expeditious service. Reasonable prices.
Zerorez cleaned my carpet, upholstery, and grout. They not only met my expectations but exceeded my expectations. Best cleaning & professional service I have ever had. The technician was exceptional. He was professional, efficient, and went above and beyond to achieve a great result!
You advertise no water my carpets are still wet after 24 hours. Your Tech was wonderful. But carpers still has stains. Not his fault just think Zerorez is falsely advertised.
I have tried other so called "bargain" carpet cleaners who basically used the same dirty water and soap just spinning around and some minimal removal of dirt leaving a sticky wet carpet that appeared dull.
With ZeroRez I like the heated, clean water which then is removed with the dirt and you can really see a difference. I have also been very pleased with the dog/urine/stain formula treatments that made carpets really , the pad. I have used ZeroRez several times and been very pleased with the professionalism and friendly service of the staff. They are patient to explain the various options and the costs are reasonable. B. Last name removed
Don't rush the technician to get to the next job. I'm having to have someone come back out to fix an oversight by my technician. He was rushed to get to the next job. Very annoying. But I do like the cleaning method and he did a great job, except for the oversight at the end.
Service person, was excellent! I believe his name was Matthew. He was great!
No comment. I just got the services yesterday and I am still evaluating it.
We had a wonderful experience. Pedro did great. I would highly recommend to anyone looking to get thier floors and carpet cleaned. Thank you zerorez
Na
Our technician was great!
The carpet seems to be very clean. The service man was very nice and knowledgeable. He did a really good job on my tile. The service was prompt and we were pleased.

The technician, (we believe his name was Alvin), was very good! He explained everything, was thoughtful and complete. We could not be more pleased. Thank you.
The Scruggs Family in Southlake.