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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Prompt. I like that they are natural products.
Very good job!
Very expensive. >700$.
3 room special is 139, but costs balloon when the workers get there
It took out some incredibly bad stains.
The company was good to call to let us know the technician was on his way. Our technician had serviced us before and was as thorough and thoughtful as the previous time.
So far so good that I like the products and services provided. I will wait a few more weeks to make a final determination. But everything I had done is a 10+. Plus the person Justin who did the services, was a winner as well. Thanks.
Nothing
Joe was great and professional
He was a super "10".
Our carpets are very clean and smell so fresh.
Thanks for your services.
Name removed
Redpine Road
Friendly staff. Great value and great cleaning.
I was very pleased with the results on my carpets. Technician was very polite and did as I requested. I do question the "wet cloth" produced to show my wool carpets needed cleaning. When I picked up the cloth, it was totally dry! Maybe it was a coincident that it dried so quickly. I do agree the wool runners, especially the ones by the garage door, needed cleaning.
Over all, I was pleased and will call you again. I will just watch out for any dirty cloths.
Carpet now has many areas of discoloration that were not present prior to the cleaning. Many previous spots appear to have not been pre-treated prior to cleaning and still remain. Carpet was saturated with water and took almost 3 days to dry in some areas even with additional fans placed on the areas.
The Tech was very knowledgeable spoke with me about the products answered all of my questioned. The stains came out both the floors and chairs, leaving a fresh smell though out the office. On top of being very polite and on Time.
It was a very pleasant experience
Although they were late the young man was very informative and worked quickly.
The job was done very well and looks great
I will use you again after the holidays
thanks
No smell, good coverage, quick dry. The agent was very thorough in his explanation of the process and my expectations. He was quick and neat (no messes for me to clean up) and polite. He came exactly the time I was told.
THE TECNICIAN WAS VERY POLITE AND KNEW WHAT HE WAS DOING
Very professional and took care of all the little spots I asked to be removed. A little disappointed though cause I thought it would cost me $139.00. But once the tech was here I got charge a little of this and little of that. Otherwise very happy with the results.
Thank you
Some areas were left extremely wet. Some seemed as if they had not even been cleaned. One area had a large stain come up from underneath that had not been there before. All in all, I didn’t get what I paid for. I will not use zetorez again in the future and will not recommend to my friends
Great service! Fast results!
Competent technician
The technician did a great job. The carpet look like new.
Thanks! First name removed
Our technician was great. He was very nice and thorough. The carpets look amazing.
Proactively move sofas and tables to clean the complete carpet without the resident asking technician if they did it.
Randy, was very professional and did a great job !
No residue buildup. Technicians are friendly, timely, and careful.
There are no chemicals or residue left on the carpet. It stays cleaner longer. Everyone who has cleaned my old carpet has done a quality job and made it last longer.
The cleaning technician did a great job and was very polite. He worked hard to make sure the cat urine smell was eliminated.
Your services are very flexible and were able to schedule on a Saturday.
Clean
Techs are always nice and professional. My carpet fries so much faster because they put less water on our carpet which means "zero" chemicals, the claen lasts longer, and we are happier!
Jonathan was very professional, and really paid attention to our stain spots.
The service technician was very friendly and professional. The carpet looks and feels great. I will definitely use your services again.