Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83960 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 29, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician Pablo was wonderful. Thorough and efficient, everything looks so clean. I would highly recommend him.

Report a concern   November 29, 2017 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good prices, good promotions, no residue, great staff

Report a concern   November 29, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are 30 years old and they look new. You cleaned some other rooms for me a few years ago and the protectant has kept them clean. I love how fresh the house smells and how pretty the carpets look. I haven't put the furniture back. I'm just admiring the carpet. The technicians arrive promptly and are very professional. They walk through with you to make sure they know exactly what the customer wants done. They work quickly and efficiently and know what they are doing. My technician test cleaned some area rugs and left me the price to have those cleaned as well as some furniture. They are the only company I will ever call for my carpets.

Report a concern   November 29, 2017 — Rated 9 out of 10 by C.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who cleaned my carpets and tile was thorough, and everything looked cleaner when he finished.

I really wanted to have chairs and sofa cleaned, but when I found out the price of that service from Zerorez, I decided to go another route. The price for having the tile cleaned (kitchen is much larger than the free offer from Zerorez) was exorbitant!!! I probably would NOT have that done again.

Report a concern   November 29, 2017 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best ever

Report a concern   November 29, 2017 — Rated 10 out of 10 by A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your associate was patient, professional and thorough. He did an excellent job.

Report a concern   November 29, 2017 — Rated 9 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like you use superheated water without chemical residue

Report a concern   November 29, 2017 — Rated 10 out of 10 by S.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our rep. was great, and did an excellent job.

Report a concern   November 29, 2017 — Rated 8 out of 10 by V.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Out of three visits to our home this is the first time one of your techs has used the scrubber.
Why is this? It did a much better job than just the hose from the truck. Maybe some of your techs are just lazy. The one this time was very good. How about you have your appointment setters tell customers to ask for this service. That is why I rated you an 8.

Report a concern   November 28, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Steam clean - no soaps or solvents. You do not charge more to remove stains! Others do! YAY! I will only use you in the future!

Report a concern   November 28, 2017 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, extremely happy with our first experience.

Report a concern   November 28, 2017 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product

Report a concern   November 28, 2017 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical residue, so my carpet can stay cleaner longer.

Report a concern   November 28, 2017 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived in a very timely manner. The company does a great job keeping you posted on the arrival time. The tech explained very clearly how long to dry and how to protect the carpet from the leather furniture. We had everything heavy already on slides and he took care of the other items. Very well mannered and helpful. We felt that this was the safest cleaning option for our carpets. We were please with the outcome.

Thank you,

First name removed

Report a concern   November 28, 2017 — Rated 10 out of 10 by A.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a wonderful job cleaning my carpets. He was even able to remove a large wine stain out of a light color carpet. I highly recommend them and have used them for years.

Report a concern   November 28, 2017 — Rated 9 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All natural. Great staff. Your service technician was great. A little expensive, but you get what you pay for. Superior product

Report a concern   November 28, 2017 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Garrett did an excellent job. Very professional. Carpets look great, dried fast and no sticky feel

Report a concern   November 28, 2017 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets the dirt out!

Report a concern   November 28, 2017 — Rated 6 out of 10 by N.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Loved the cleaning rep!! Very nice!! I was charged for three rooms but only had two cleaned and the price wasn't adjusted!

Report a concern   November 28, 2017 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super JOB!!!!!

Report a concern   November 28, 2017 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly service! They always do a great job!

Report a concern   November 28, 2017 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really liked your product...I had spots on my carpet that had been there for years and they came up. Your technician (Edwin) was very courteous and explained each step.

Report a concern   November 28, 2017 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The flash cleaning for pet stains.

Report a concern   November 28, 2017 — Rated 10 out of 10 by M.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and friendly service!

Report a concern   November 28, 2017 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeff was very professional and did a GREAT job.
My dad's house has carpet that had seen years of neglect. Jeff treated the really bad areas and they cleaned up nicely. He knew his business and explained it all.
I will request him when the carpets need cleaning again.

Sincerely,
Name removed

Report a concern   November 28, 2017 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the environmentally safe cleaning solution used on the tile and stain spots in the carpet.

Report a concern   November 27, 2017 — Rated 10 out of 10 by J.B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys got my master bathroom grout looking like new and you got the stains out of my carpet! Those stains in my carpet were deep! The only down side was my service was late by over an hour past my designated window. I'm glad to have it cleaned though, and the technician was an awesome guy!

Report a concern   November 27, 2017 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My husband was very impressed with the cleaning especially in the heavy traffic areas. He also realizes that wearing shoes was a contributing factor to the heavily soiled areas. Thank you for educating causes to soiled areas.

Report a concern   November 27, 2017 — Rated 9 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like it because it gets the old carpets clean! The stains are gone! Yea!

Report a concern   November 27, 2017 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and very courteous service.


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