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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Aaron did a great job thanks
Loved the technician
Prompt visit for our estimate. Reasonable quote. Able to work around my schedule. Fast and efficient cleaning service. The technician was extremely knowledgeable. He sent my invoice once he was done and told me I had 30 days to pay. One phone call to schedule. One email to confirm. One more phone call to let me know the ETA for the tech. And one last call to pay my bill over the phone. Prompt and efficient...excellent way to conduct business.
Your tech was on time very professional and did a fantastic job
If you offer a $50.00 gift card to a restaurant as part of a package make sure it actually happens.
Did not receive a call 30 min before arrival
great
Always a job well done and by professional technicians! Darwin cleaned my carpets and also returned to stretch the carpet. He did an excellent job both times.
The technician was so friendly while being thoroughly professional. We were very pleased with the results on our carpet and tile!
Great Job!
Excellent service
I was very pleased with Donovan. He did a great job. He explained everything he did and showed it to me as he finished each section of our home. It was a great experience and I would recommend Zerorez to my friends.
It was wonderful and fast.
Technician did a great job! Will definitely use you again and recommend to family and friends!
The cleaning profession was friendly and punctual, arrived on time. He was thorough in the review of which rooms were to be cleaned. The rooms were cleaned to my satisfaction and it did not take that long.
They both are far more superior to anything else on the market.
I couldn't smell any harsh chemical. The end result is amazing. Our kitchen has never looked so good!
The technician was very friendly and professional. Showed up on time. Was neat and clean. Very happy with the service.
I like the way in which they professionally cleaned the place....I would have preferred to know about the extra charges beyond the cleaning of ducts and air vents.....that would be good to know in advance for budget and financial considerations.....asking the customer to make financial decisions on the spot is not the best practice for selling extra services....as it was, I took advantage of the offer to buy the air filter system....which I need. My service rep, Joseph, was excellent and I appreciate the effort he put into all phases of his service here. Dr Name removed
Technician was on time; EFFICIENT; respectful and VERY COURTEOUS. My carpets came cleaner than I've ever seen and my entire floor SPARKLED. Best service I've ever had from Zero Rez.
Very professional and courteous. The service tech did a wonderful job cleaning our sofa. I always recommend your company.
Charles did a fantastic job. Carpet looks new. Very happy. I would like to say Charles was a delight and hope to have him next time I have carpet cleaned. You are lucky to have him working for you.
The carpet is so clean, techs are so professional, great follow through from year to year. It's the best!
My husband ran the vacuum cleaner prior to the technician coming and then ran it again before he put all the furniture back. It filled the bag again with dirt and grime. Not to mention it wasn't soft and clean smelling like it was when I used your company before. The technician said it would dry in 4-5hours and it was still damp in the morning and that's after the a.c. ran and ceiling fans too. The technician spent more time on his cell phone than cleaning. Will not be wasting $200 again with your company!
Great people, outstanding service, and quality work
We have used Zerorez for several years. Yesterday they did 3 rooms, a bath, and kitchen tile. Everything looks great. Price was resonable. Someone called to let us know when to expect them, and they were on time. The technician (Paul) gave attention to detail and was very pleasant and professional. We are completely satisfied, will use them again, and will recommend them to our friends.
The rug is not clean. Looks like it was just vacuumed and nothing else. For the amount of money that we spent I was very disappointed in the outcome.
I like the pet treatments-flash and topical. I also like the product and the way the carpets are cleaned. The carpets are always fresh and soft.
The technician was very professional and nice. We have 2 large dogs and he examined our carpets and suggested additional services. His explanation was very thorough.
Delivery of service, friendly, professional and approachable service technician that cleaned the carpet.