Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84650 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 6, 2018 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service!!!! Our floors look brand new!

Report a concern   February 6, 2018 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is prompt and efficient and stains are safely removed. No soapy residue is left behind. Our carpet looks and smells great. The price is right if you wait for a " special"

Report a concern   February 6, 2018 — Rated 10 out of 10 by F.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That it uses no chemicals.

Report a concern   February 6, 2018 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech on time, explained each step, thorough. meticulous, cleaned up, very personable. Will request him next time.

Report a concern   February 6, 2018 — Rated 10 out of 10 by V.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they are clean.

Report a concern   February 6, 2018 — Rated 0 out of 10 by P.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We have several pill bottles missing. Please call Phone number removed immediately.

Report a concern   February 6, 2018 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff was courteous on the phone the price was great . service was on time and they did a great job.

Report a concern   February 6, 2018 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans carpet stains. Dry well.

Report a concern   February 6, 2018 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, friendly, and through.

Report a concern   February 6, 2018 — Rated 9 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service.

Report a concern   February 6, 2018 — Rated 10 out of 10 by V.J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courtesy and quality ofwirk

Report a concern   February 6, 2018 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Pablo, was helpful and knowledgeable and worked within our schedule. He was also very professional and focused the entire time. The carpet looks new again!! Such a wonderful experience!

Report a concern   February 6, 2018 — Rated 8 out of 10 by T.Y. Zerorez Dallas/Ft. Worth
What could we do to improve?

When we say no scent it is very important not to use any. The orange spray made me very sick and it did linger all night.

Report a concern   February 6, 2018 — Rated 2 out of 10 by E.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The upstairs room still had visible stains and pet odor. It needs to be redone.

Report a concern   February 6, 2018 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All natural products used.
Technician explained how it all worked.
Liked that it dried quickly.

Report a concern   February 6, 2018 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have referred MANY clients to ZeroRez for their carpet cleaning needs. I am a Realtor and own a Luxury Leasing Business and you have removed carpet stains that we thought could not be removed from several of our properties. I particularly like Ricardo, the employee, that I think is the very BEST! Thanks~ First name removed

Report a concern   February 6, 2018 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, excellent service. Jonathan Sexton was excellent.

Report a concern   February 6, 2018 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean, green carpet cleaning. It appears a competitor gets a higher score for cleaning. I wish both of you were cheaper for my modest little house. If I use Zerorez again, I'll only have carpet cleaned, not the tile, that cost too much for me.

Report a concern   February 5, 2018 — Rated 8 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

It would be nice if they could get to my house when they say they're going to. I originally made the appointment for 9 a.m., then they called and said the person would be there between 10 a.m. and 12 p.m. I had to wait practically the whole morning, and then when he got to my house, he took about 30 minutes to do the job. He did a good job and my carpet looked very good when he had finished, but waiting all that time was very annoying.

Report a concern   February 5, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician, Robert, is great. Very helpful, and good at his job.

Report a concern   February 5, 2018 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are quick and take care not to damage anything

Report a concern   February 5, 2018 — Rated 5 out of 10 by L.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

V÷45h

Report a concern   February 5, 2018 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeff was on time, courteous and did a great job on my carpet and upholstery cleaning

Report a concern   February 5, 2018 — Rated 9 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You always do a good job and your technicians are always courteous and helpful. However, I was not as pleased this visit as I have been in the past.

Report a concern   February 5, 2018 — Rated 7 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I only rated a 7 because we had Dalworth clean the carpets the year prior and there was a significant difference in the cleaning. The carpet looked brand new when they finished.

Report a concern   February 5, 2018 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Aside from the cost I like how the entire process was completed in under 2hrs.

Report a concern   February 5, 2018 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Adarius did a great job and was very professional and courteous.

Report a concern   February 5, 2018 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks for making it right!

Usually great service, no chemicals used, dries quick, does a very good job.

Report a concern   February 5, 2018 — Rated 9 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was amazing! very personable and knowledgeable He informed us of what to anticipate and went out of his way to include us in all of the choice we had. We really liked him Great job!

Report a concern   February 5, 2018 — Rated 9 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was great did a great job.


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