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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guy complained the whole time about his equipment and I had to keep showing him areas he missed. I ended up renting a upholstery cleaning unit from the hardware store the next day and cleaning things more thoroughly and for a $30 rental fee. Compared w $300 for the Zerorez fee
They came to the house on time, a big plus! Did a great job on the carpet and tile!
They young man who cleaned my carpets was so nice and polite. Went over everything very thoroughly & over pricing too. Will definitely recommend y'all to friends and family. Thank you for making my house look great for Christmas!!
Kyle was very professional and helpful. He told us our options and we agreed with him since our carpet is quite old and had pet stains. We would definitely use Zerorez again. Thank you.
Very nice and proffetional technitian.
Friendly a people person didn't mine answering any questions.he new what was doing.
Excellent technician...very professional and did a great job on all carpet and kitchen tile.
Re; the zerorez pricing, you can easily spend several hundred dollars more than anticipated...
I like that your product is environmentally safe, plus my carpets always look brand new when the cleaning is finished. My technician was great.
1. Technician was prompt, polite, friendly and productive.
2. Your product is excellent.
I am extremely happy with the service I received from the young man who preformed the cleaning. He was extremely courteous, explained the services he was going to provide and moved the few items to clean under that I requested. My carpet looks and feels great!
I am NOT happy with the way I had to set the appointment. In essence, I had to wait until 24 hours prior to having the appointment time given to me so that meant I could plan nothing for the day. In addition, I called about three weeks prior to make the appointment and then ended up with a 2 - 4 p.m. time frame. I felt I should have had a much earlier appointment. Basically the entire day was a bust with the exception of the great job your employee did for me.
Excellent results and very accommodating personnel. Eric was so professional and eager to please. Very nice young man who did an excellent job.
Our tech was great. He deserves a medal!!
I just thought everything went well but I already said that in my earlier text.
No comments
I wish he could have gotten the gum out of the carpet, other than that it was great.
Service Rep really did not help move any of the furniture, much less even single and small pieces, such as chairs, end tables etc. I had no choice but to move most of the pieces myself and was not expecting to do this, especially when I am still recovering from frommajor multiple surgeries. My family was definitely not happy with this. I did not have any issues with the Service Rep who did the job for us last year.
The technician did an excellent job and was very personal. I am very satisfied with the results of the carpet cleaning and the upholstery cleaning. The technician went above and beyond. I have already recommended Zerorez to several people.
The staff i
My carpet looks brand new. Quick service. Carpet was dry in very short time.
Your technicians are exceptionally attentive to the customer and the task. Darius, the young man who cleaned out carpets this week, was professional in every way. He was polite, bright and very well spoken. He went about his work with care and diligence.
The process itself leaves our home feeling refreshed with dry carpeting in a matter of hours.
The citrus cleaning solution and the thorougness of the job.
The tech was very informative and professional.
Our person that cleaned the carpet yesterday was so professional and really took his time cleaning. I would highly recommend him. Thank you.
Did a nice job
It was clean!!!!
Great job!
Tristan was wonderful and the carpets look amazing. He was very efficient.
Maybe some pretreatment for harder stains...
Always professional and efficient. Love the product and the results.

They had my order incorrect on 3 rooms