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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Deric was the best Zerorez technician I’ve had. Very thorough and personable.
Service was great and carpets look excellent. Have been using Zerorez for years and they are always the best.
Nice young man did my carpets very respectful and did a great joy.
Be more aware of the furniture when pulling the hoses throughout the house. A few items were knocked over during the cleaning.
The young man was very knowledgeable, fast and efficient.
They squeezed me, mad me feel good about my choice. The guys that came and did my carpets was so nice, he was quick, made conversation and told me everything he was doing to the carpets. Awesome work and I am thrilled about how my carpets turned out!!
Good customer service and my carpet which is very old looks like new.!
Paul was very professional and did a great job.
Prompt service-friendly technician.
great service
The technicians are extremely friendly, knowledgeable and efficient! Extremely professional service!
Aaron did an awesome job on my carpets! He explained everything he was doing to me, and showed me the end result after each step, especially on my heavily soiled pet stains. The carpets are cleaner than they have ever been in the four years I've owned the house. The pet solution is amazing. All of the stains and odors are gone. I will definitely use Zerorez again.
Unmarked van - very odd.
cost seemed very wishy-washy - kind of "what can I get by with" type of thing
tech very nice
Very thorough cleaning job. The technician was very polite and worked extremely hard. The value was very good.
Friendly, fast service with excellent quality cleaning
The gentleman was very efficient and courteous. He saturated my carpet which produced spots that were not there previously. I would like these areas looked at and treated.
On time, friendly tech, great job, carpet looks wonderful as always.
They always do a good job. They are usually on time except when the appointment is late in the day. I understand this because many houses take longer to clean than expected. I believe my carpets are the easiest to clean because we have very little traffic even though the carpet is white.
Green! Safe for baby.
Our experience was excellent. Very nice, professional and invested a lot of effort in doing a great job.
Very friendly and professional staff. Carpet looks great, super fast drying time. Awesome job!
High prices for services beyond a basic caroet cleaning, such as for pet stains
Carpet looked darker compared to other carpet cleaning. It looked as if it needed to go Tru a rinse cycle. Saw a representative from Zerorez on Good Morning Texas and decided to change from my previous carpet cleaner Kiwi to Zeroez.
Very disappointed, I now have to call Kiwi carpet to have it look clean again.
They were very friendly and proactive.
Had my game room, loft, 3 bedrooms, and stairs done. Did an excellent job. Will use them again and highly recommended.
Fast drying. Liked the cleaner.
Tristan (?) was great and very informative. This may have been my best Zero Rez appointment yet. Thank you
Prompt service. Technician explained the process and asked us to witness it before proceeding.
Easy to schedule, knowledgeable employees, stains in carpet are gone!
no chemicals.
You can’t do anything. I feel that the price is too high. All the add-Ins were cost prohibitive.