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based on 84650 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service!
Train your cleaners better on how to interact with the homeowner if they are there.
Very good service.
Very thorough
Great JOB, very clean as always. Very professional technician too.
Keep customers updated on additional cost.
makes carpet look clean
Dried pretty quick, no odor.
Your tech Mr.Darrel Boston was very good and did a great job. Carpets never look so clean.
QUESTION: How do I get the $50.00 VOUCHER for the restaurant you stated on the e-mail blast last week??? I'm waiting as I have not heard a word. Please advise
Mike and Name removed
The product cleans the carpet exceptionally and the service is professional and courteous!
Darryl was professional, good with answering all my questions and worked hard while he was here. I'm very happy with the process of a call ahead and timeliness of the expected time frame.
The service was great. Ron Self was very responsive and went over and beyond for our needs.
Aaron did the most amazing job! So incredibly thorough and he kept me very informed throughout the process. I would absolutely recommend!
No residue left. Carpets were pretty dry when technician left. Very experienced and thorough technician.
Chase Clemmons did a great job rectifying the issue I had with the prior technician. He stayed until the stain left behind by ZeroRez was lifted/gone. It took several tries and different methods to correct the issue.
I want to ask for Chase by name to be my technician for all future ZeroRez appointments!
Everything
My technician was very thorough and considerate. He took the time to explain things and show me how the process worked. Overall the process took 8 hours and the cost was significantly higher than I paid the previous time (over twice as much). I paid a significant amount for pet treatments and they may have been for areas that were treated previously.
The quality of the work was very high and the carpets look fantastic now so I'd definitely recommend the service but would absolutely warn people about upselling.
Your tech was extremely thorough and went through all of our options with us and showed us some awesome demonstrations. Our carpets look great!
The gentleman was very nice, helpful, and competent.
Not using chemicals
They are clean and leave no residue behind. I also like that there was no odor or chemical smell left.
Terrific employees!
Great job!!!!
Great service, careful in my home.
Excellent service every time. I like that your products are non toxic and leave no residue.
The lack of chemicals
The service tech was punctual. He was thorough and explained the whole process to me since he asked and I told him this was my first time using zerorez. Great technician and I loved the "new look" of my old carpets!
My carpet is cleaner and spots are gone. The guy who came to our house explained the process and what he was doing at each step. He was polite and efficient and his work effective in cleaning our carpet.
I loved how there weren’t chemicals or residue used. The carpets and tile came out looking brand new! The service was fast, professional and thorough. My technician, Ricardo was friendly, efficient and did a fantastic job.
Very professional & did a great job cleaning our carpets.