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based on 84650 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Be more professional!
I like that they try very hard to get your carpets clean and if there is a problem then try very hard to work it out.
Charles Woods was our customer representative. He did a great job and was very friendly. We so appreciate him!
the floors look great!
This is the first time I have used Zero Rez so I am not familiar with your products, however your service is excellent. I was very impressed with the tech that cleaned my carpets. Chase really explained what he was going to do and did a great job.
Thank you
Name removed
Rugs come out clean and service techs are polite and work carefully. I only use Zerorez to clean my carpet. This is the 3rd or 4th time.
Thank you.
Well it seems there care about the client.
Great job and did their best throughout to make sure our carpets and floors were done beautifully.
Product was effective. John was very personable and polite.
Environmental safe and pet friendly
Stop the upsale!! It is so bad that I will Co sider another floor cleaning company in the future.
John took the time to explain the cost and services then was extremely kind when he talked with me on what he was doing.
Your people are great from the appt girls to the guys that come and do the job...prices are good...and a great job done on time
Your people are very efficient...prices are great...always on time
Very fast cleaning
The technician was very professional and courteous.
The service tech was polite and did a great job !!! He didn't rush and clean my carpet.
Very polite and helpful technician. Respected my home and belongings.
Zerorez did a fantastic job and our technician was awesome. Very professional and respectful. Will definitely use this company again!
The man who cleaned my carpets was wonderful, did a great job.!
I feel like the job was only half done. I understand not moving big furniture like beds and couches when there's only one person to do the job but the cleaner went around and tables and bedside tables that are easily moved. Also there were places on the tile that were missed. The gentleman that came out was extremely nice, polite, and very helpful! He is exactly the type of personality I wish all companies employed. He even did a small area for free because he forgot to include it in tye estimate that I approved. I don't know if it was just his last job or if it's company policy to not move any furniture and clean around it.
Technician was prompt, efficient and effective
The rugs look clean and stay looking clean for much longer!
This is first time I used your cleaning service. I am very pleased with the service and also the man who did the cleaning. I will not ever use another company again. I will be calling you again when I need my carpet cleaned.
The guy was very informative about the methods used and how I can prolong the life of my carpet.
Cleans well and dries quickly
I called and was told for another $109.. they would seems someone out to try to remove stain. technician was very nice
The carpets look really good and Tyler was excellent.
I liked how I was shown the quote on the phone before paying, itemized and details.
the technician was very good and the carpet looked great.