Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83960 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 10, 2017 — Rated 10 out of 10 by P.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness and professionalism of the tech. Your phone people really need more training however.

Report a concern   December 10, 2017 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician very polite and worked hard

Report a concern   December 10, 2017 — Rated 10 out of 10 by F.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was prompt, courteous and knew what he was doing.

Report a concern   December 10, 2017 — Rated 9 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue, quick fry time, ease of scheduling

Report a concern   December 10, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employee did a good job!

Report a concern   December 10, 2017 — Rated 10 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is able to clean areas that two other companies were unable to clean. The crew are always polite and experienced. I recommend them to everyone, even strangers.

Report a concern   December 10, 2017 — Rated 8 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

I have used your service for many years and was very disappointed at this last cleaning. We always get 3 rooms cleaned for $99, Living and 2 bedrooms. This time the Living room was counted as 2 rooms. Never in 11 yrs has this happened! We just had Living room done a few months ago, wasnt dirty, just had it done again for the holidays and because we needed bedroom done badly. Not happy! Name removed

Report a concern   December 10, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man did a wonderful job and was very informative about why he was doing each step of the procedure.

Report a concern   December 10, 2017 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was excellent & I have been using Zerorez for some years now & I love it!

Report a concern   December 10, 2017 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly, professional. Got stains out. Awesome job!

Report a concern   December 10, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee was neat, clean and informative.
Also on time.

Report a concern   December 10, 2017 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet, furniture and tile were noticeably improved after treatment. The technician was very courteous. Thanks.

Report a concern   December 10, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

he was amazing and very nice and professional and had great mannerisms.

Report a concern   December 9, 2017 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The the technician was professional and prompt and helpful. The carpet looks great.

Report a concern   December 9, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy with the outcome of cleaning tile and grout in my kitchen and wet bat area. Also decided to by some of the empowered water.

Report a concern   December 9, 2017 — Rated 10 out of 10 by F.M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great representative that did the cleaning. The cleaning was exceptional. Recommended to other family and friends to try.

Report a concern   December 9, 2017 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service representative was very informative and did a great job on our floors. We will highly recommend your services.

Report a concern   December 9, 2017 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, professional cleaners who take pride in what they do,

Report a concern   December 9, 2017 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Works really good and it cleaned the carpets really good

Report a concern   December 9, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was prompt and courteous with great attention to detail. My 12 year old carpeting looks great!

Report a concern   December 9, 2017 — Rated 10 out of 10 by H.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet clean and soft. Returned to new contrition. No chemicals used. Love love that.

Report a concern   December 9, 2017 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service! We have issues with pet stains/oder and our technician was very thorough!

Report a concern   December 9, 2017 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   December 9, 2017 — Rated 8 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician wanted to show me how he could deep clean the carpet, I asked what it would cost for the 4 spots but he said let me show you first. He proceeded to poor over a gallon of water on one of the spots and used the large square vacuum attachment to extract the water in one spot. but not the whole spot he had pored the water.
He then told me it would cost me over 300 bucks for him to do the deep cleaning on all 4 spots and clean the rest of the carpet in the 3 rooms. I told him no just do the regular cleaning. The problem was he then stopped trying to remove the water he had previously pored.
The carpet looked good, and the other 3 spots are gone when he left but soon where he pored the water looked darker.
It has been over 48 hours and i have had a fan on that spot and it is still damp and seems that the water has raised the old pet urine when i touch that spot i can smell it on my fingers and the spot is coming back since he didn't take the time to remove all that extra water before he proceeded to clean the rest of the carpet!!!!!
Some one needs to come out and re clean that spot.

Report a concern   December 9, 2017 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell and daat drying

Report a concern   December 9, 2017 — Rated 10 out of 10 by M.D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was John and he was absolutely wonderful! I want him all the time to come out to our home for service. He was punctual, pleasant, informative and hard working. It was a joy to work with him.

Report a concern   December 9, 2017 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No odor!! Dries quickly!!! Cleans great!

Report a concern   December 9, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As usual, whole process went well. The guy doing the work deserves the highest possible rating.

Report a concern   December 9, 2017 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service personnel are always great and the work is always completed in a professional manner.
This latest cleaning completed by your technician John Mitchell was great and he is deserving of a 10+ rating for his work and manners. Thank you John and Zerorez.

Report a concern   December 9, 2017 — Rated 10 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice crew. Though job on the floor.


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