- Phone: (214) 372-5326
- Visit Website
based on 84650 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
looks cleaner than stanley steamer
I was quoted a fee of $99 from a special + $10 environmental fee to clean 3 rooms of carpet. When the tech was finished, his bill showed I was charged a base rate of $139 plus the $10 fee. He could not adjust it for me and said I would have to pay and then call the office on Monday since it was Saturday evening and they were closed.
This is a very misleading way to do business!
Professional in every way. Detailed in walk through explanations. Took care to not make any mess and protected furniture and walls from hose. Cleaning process works on carpet and tile floors. Very good results.
They try to make things right! Honest people.
My carpet and floors are beautiful. The technician was awesome, friendly and hard-working. I had an old ink spot. I did not think it would come out. It did not but it was not for a lack of effort and it is much less noticeable now. My other cleaner never tried to get the spot out!
Zero Rez kept me informed when they would be at my house. The technician came in and protected my walls.
Lastly, my son who has never noticed the clean carpets before said "wow, the carpet looks like new and there is no stinky smell."
Product is good and works well with someone who knows how to use it. My technician rushed through the process i wish he would have been a little more patient in certain areas of the house. Overall a very nice technician well mannerd and respectful of my home.
Ken B.
Loved the service guy, very knowledgeably and professional.
a great product and great service by Garrett. He explained what he was going to do and how it
would work. He is a great asset to Zerorez!!
Efficient and economical
How clean my carpet is!!! It lasts a very long time. It’s so fluffy again
Love! I have already recommended y’all :)
Technician very friendly, quality work
Great job
The young man, Daryl Boston was so nice and professional! He did an amazing job and was always reminding me as a senior citizen to be careful so I didn’t slip or fall.
The young man that was doing my service was kind, well dressed and made a good impression. He asked several times if I needed him to do anything else while he was here.
He also asked if I was satisfied. Good customer service! Explained the cleaning of the tile was he was doing the 100 sq. ft. of complimentary service. That was great. I will be using you again for some more of the tile cleaning. Thank You
Your service tech was wonderful. He was so professional and thorough.
Friendly, yet professional service and no added chemicals leaving the floors not only clean but sanitized
Our carpet cleaner was knowledgeable and friendly. He explained everything thoroughly.
the product to clean floors is the best. No residue left behind.
I like how clean the carpet feels after the treatment.
Friendly professional staff
Great deal. Friendly and professional cleaner. Carpets looked great.
My carpet and tile look fantastic! Thank you, Jimmy!
All was excellent as usual.
I received a call to say they would be at my house in 10 minutes -and they were on time. The person doing the work was very pleasant, went right to work and did a beautiful job.
The work was finished in a timely manner
As I said my rugs are very clean!!
Serviceman was efficient, polite and explained everything very well. He represented your company very professionally. Carpets look great. Very pleased.
Very good process. Leaves carpet looking and feeling great. Our technician did a wonderful job!
Jaylon Harris did am awesome job on my floors and he explained everything to me regarding my carpet needs. He was very professional. He was very knowledgeable in his products and services.
Our Tech, Robert was very good and very professional. Got the job down quickly.

Your products did what we needed them to do. Cleaned the carpet great, protect the carpet and the technician was very knowledgeable and courteous.