- Phone: (214) 372-5326
- Visit Website
based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician very polite and worked hard
Technician was prompt, courteous and knew what he was doing.
No residue, quick fry time, ease of scheduling
Employee did a good job!
Zerorez is able to clean areas that two other companies were unable to clean. The crew are always polite and experienced. I recommend them to everyone, even strangers.
I have used your service for many years and was very disappointed at this last cleaning. We always get 3 rooms cleaned for $99, Living and 2 bedrooms. This time the Living room was counted as 2 rooms. Never in 11 yrs has this happened! We just had Living room done a few months ago, wasnt dirty, just had it done again for the holidays and because we needed bedroom done badly. Not happy! Name removed
The young man did a wonderful job and was very informative about why he was doing each step of the procedure.
The technician was excellent & I have been using Zerorez for some years now & I love it!
Very friendly, professional. Got stains out. Awesome job!
Your employee was neat, clean and informative.
Also on time.
The carpet, furniture and tile were noticeably improved after treatment. The technician was very courteous. Thanks.
he was amazing and very nice and professional and had great mannerisms.
The the technician was professional and prompt and helpful. The carpet looks great.
I was very happy with the outcome of cleaning tile and grout in my kitchen and wet bat area. Also decided to by some of the empowered water.
Great representative that did the cleaning. The cleaning was exceptional. Recommended to other family and friends to try.
The service representative was very informative and did a great job on our floors. We will highly recommend your services.
Courteous, professional cleaners who take pride in what they do,
Works really good and it cleaned the carpets really good
The technician was prompt and courteous with great attention to detail. My 12 year old carpeting looks great!
Carpet clean and soft. Returned to new contrition. No chemicals used. Love love that.
Great customer service! We have issues with pet stains/oder and our technician was very thorough!
Great service
The technician wanted to show me how he could deep clean the carpet, I asked what it would cost for the 4 spots but he said let me show you first. He proceeded to poor over a gallon of water on one of the spots and used the large square vacuum attachment to extract the water in one spot. but not the whole spot he had pored the water.
He then told me it would cost me over 300 bucks for him to do the deep cleaning on all 4 spots and clean the rest of the carpet in the 3 rooms. I told him no just do the regular cleaning. The problem was he then stopped trying to remove the water he had previously pored.
The carpet looked good, and the other 3 spots are gone when he left but soon where he pored the water looked darker.
It has been over 48 hours and i have had a fan on that spot and it is still damp and seems that the water has raised the old pet urine when i touch that spot i can smell it on my fingers and the spot is coming back since he didn't take the time to remove all that extra water before he proceeded to clean the rest of the carpet!!!!!
Some one needs to come out and re clean that spot.
No smell and daat drying
Our technician was John and he was absolutely wonderful! I want him all the time to come out to our home for service. He was punctual, pleasant, informative and hard working. It was a joy to work with him.
No odor!! Dries quickly!!! Cleans great!
As usual, whole process went well. The guy doing the work deserves the highest possible rating.
Your service personnel are always great and the work is always completed in a professional manner.
This latest cleaning completed by your technician John Mitchell was great and he is deserving of a 10+ rating for his work and manners. Thank you John and Zerorez.
Very nice crew. Though job on the floor.

Promptness and professionalism of the tech. Your phone people really need more training however.