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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Absolutely wonderful. the floor tech was really great. He really knew his stuff. He was very professional and went about his job at once. I would recommend zerorez to everyone.
Joe was absolutely the best! He worked tirelessly to complete our job, which was a big one. Joe also was informative about the Zerorez process and helped us identify areas that needed extra attention. I will ask for Joe the next time we clean our carpets with Zerorez.
Name removed
This is the best way to clean your carpets. No residue, no funny smells and no returning stains!
Love this stuff
First name removed H.
Your price quote was competitive and the associate showed up on time. I like that you provide a 2 hour window a day or 2 before the service and call the day of with a more narrow window
The technician that devices my chair and rug was exceptional!! He was on time, respectful and did a fantastic job.
Very prompt, thorough and professional.
My serviceman did a great job. Was on time and did a thorough and professional job.
Frankie did an outstanding job getting out stains and making my carpets look new!!
First, we appreciate the professionalism, knowledge, courtesy, & enthusiasm of Anthony, our tech.
We can’t say enough about him!
He worked fast & hard to clean every area we requested, accommodating every request we added, without any hesitation.
By the way, OUR CARPET & FURNITURE LOOKS LIKE NEW!!!
With his attitude, we thought Anthony was a franchise owner, and hope he will be.
J F
Richardson, TX
The guy who did my carpet was very friendly and professional. My carpet looks great.
Very professional and informative.
great service and great product.
Technician was very knowledgeable and pleasant.
I've been your customer for quite some time. I've was disappointed with the 1816 Sheehan tile cleaning back in July for my renovation. I was appalled with the carpet cleaning charges at 1814 Sheehan in October. Not only, the scheduler fail to listen to me for the correct address. If I were still in the market for your services, I would get another service.
Detailed description of the process and the technician was friendly and very fast !!
It was a professional, quick and economically priced experience. I would highly recommend their services. My carpets look great again. Very satisfied with the carpet tech that performed the service. He was very nice and curtious.
I'm writing a brief letter to express my sincere appreciation for such a well done job. I would like to say how pleased I am with the work done by Randy Raffin on behalf of Zerorez. He was polite, efficient and followed through till all the the work was done he kept me informed and to see if I was happy with the work done. Randy was extremely knowledgeable he represented his company well. Randy left my carpet and tile looking brand new. I will gladly recommend this carpet company,Zerorez to my neighbors,family and friends.
I like that there is no sticky residue left in my carpets. They look almost like new and they are over 20 years oldThe serviceman arrived on time and was very polite and professional..
Very friendly and Knowledgeable. Great service.
What Zerorez is all about, clean carpets and floors with no residue!
Carpet looks brand new and technician was awesome.
Carpets look almost brand new.
The 2 men who cleaned our carpets were very courteous, on time, and professional. The carpet looked great after they were finished.
The carpet looked great when it was wet and the technician was able to remove some of the stains but the living room has brown streaks where he had missed some areas...If they can come out and clean the living room area again I may use them in the future as I hoped to do
Fast drying, stains gone. Technician was very professional - did a great job.
Professional deep cleaning with personable Carpet Techs, who in my experience, go above and beyond and do an excellent service. I have used ZeroRez before and I will use them again and again. You won’t get find a better Carpet and Tile Cleaning Service anywhere else.
I like your service personnel - everyone that has ever come to do my carpets has been friendly, and goes over everything with me before starting the job. That way there are no surprises, and I feel that they are honest in their assessments. I also like the fact that you can book online, and that a phone call is made ahead of the technician's arrival. This is critical for me so I have time to make arrangements for my dogs. The carpets look great, and the tech that came last time was very professional, courteous, and did a great job explaining things to me.
My carpet looks nearly brand new!
This was the first time we have had our carpets professionally cleaned in quite a few years. We were extremely happy with the results. What made our experience even better were the professional and personable gentlemen that took great care of us that day. We will definitely be using Zerorez again in the future!!
Name removed
I LIKE your Services very much, but I do not like the product very much since Not all the dirt are gone...