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based on 85384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Took 3 months to get something fixed. The deal that was running at the time included a gift card and I never received the gift card. Just doesn’t seem like a trustworthy company to me at this point. No follow through to make sure the customer is taken care of;
Good results
Right downto business and finished quickly.
Work is done well & completely. Courteous tech and great care with our belongings and our safety crossing from wet to dry surfaces. Good input about which Zerorez products would work for us.
The technician did a great job.
Zerorez has always been available to give me an appointment when I have requested it. The technicians are friendly, knowledgeable, and the results are fantastic! I will definitely use them again and recommend them to everyone.
Zerorez is very prompt, friendly and the results are excellent! I will definitely recommend them to my friends and use them again myself.
Technician was very excited about the product and service. His excitement was contagious.
I like the lack of residue and chemicals
The technician explained everything and did an excellent job.
No chemicals
No chemicals. Safe for family, pets and the environment.
Great job on our home and the technician was wonderful. Anthony did a great job and was so patient when our little guy was so curious.
Great service throughout whole process explained step by step what was getting done and how
Your tech, Anthony, was very nice and respectful. He did a very thorough job and our carpets looked amazing. Will definitely recommend you to other people.
Do great work without leaving carpets too wet! Esp. Like the pet stain removal.
Technician was very polite, respectful and thorough.
Great job ~ really clean carpet ! Friendly and polite technician. I will definately use ZeroRez again.
No soap! Great customer service. Technicians that know what they are doing and take time to protect the furniture.
The oroduct is good but the difference maker was Des. He took the time to explain the process and answered all of my questions. He made sure I was satisfied with each room and took his time in making sure the rooms were done well. Thanks to Zero but biggervthanks to Desmond.
Excellent staff, who present and communicate very well on the phone and in person. Great product and efficient job completion. Thank you!
We love that there is no residue left on the carpet, and it feels so soft and clean under our feet. We also liked how CLEAN our carpet got after your services. Dave, technician, was super nice and very thorough.
Ricardo was extremely hardworking and eager to please. He could not have done a better job!
Very knowledgeable!
The drying time was more like 5 days, not 4 hours. The odor, which we were told was from dampness, did dissipate in about a week. However, the odor returned the following rainy week. We are replacing the carpet and pad.
Not sure it was a result of anything Zerorez did or did not do.
Using very hot water instead of chemicals is a plus for me. Technician was professional and helpful. Pricing seemed fair.
Tech was excellent- got job done quickly and efficiently. Carpets look great!!
It seems to be a good product. The carpet dried quickly even on a rainy day.
I like the professional and thoroughly cleaned carpet I get when I use you guys. You provide a great service.
I like that I can tell to the technicians and discuss what I need and get knowledgeable feedback
The last 2 guys here were very clean, professional and easy to work with. One spot I was
concerned about because I had not been able to get it out, faded with their cleaning, but was
not gone; however, they left me a spot cleaner which I have use on it twice and I think we got it.

Friendly, efficient and excellent results.