- Phone: (214) 372-5326
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based on 85384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything you offer fit what we needed for our home and our needs
Carpets seemed to be a little wet in areas. It too one room and the stairs 3 hours to dry with a shop fan blowin in them. But they look good and clean.
Aaron did a great job! He was on time and very professional. Carpets and tile look great!
The service by the technician was awesome!! He walked through my house with me and we looked at every room and explained the process. He also advised that my tile might be slippery after started. Very courteous and did everything in a timely manner. Place looked great!!! Thank you
You don’t use chemicals.
Quick reliable and professional technicians the doing excellent work
I purchased the deal that was 3 rooms cleaned and 100 sq ft of tile, and $50 gift certificate to Estillo Gaucho. I got the service completed and the tech was fine to good, but I never heard about the gift certificate. I have emailed customer service twice about this and have not received any feedback from Zerorez.
Ilike that’s it just water
I like that you do not use soap or chemicals to clean the carpets. Tech was friendly and did a very good job!
Door to door pick-up/delivery is great.
My husband I have used zerorez for at least 10 years, even when we lived in an apartment that would clean our carpet free. I didn't like theirs because there was a residue of powder. We owned a pet and he had severe allergies. With zerorez everything is natural and we have always had good results.
There were stains that weren't removed. I understand not all stains will come up. There were just too many that seemed to get much effort
Garrett was very friendly, knowledgeable, and helpful. I would recommend because of this young man alone. I'm very happy with the job
The fact that no residue left on carpets.
No harsh chemicals and technicians are nice and knowledgeable
My technician did a very good job and was very respectful and efficient. My rugs look great. Thank you.
Don't make a customer wait for 20 minutes to pay after service is done.
Great price, great service and the carpets look awesome!
What I liked best about your service was your technician Darryl Boston. Darryl had an enthusiastic and warm personality and represented your company in an exemplary way; he was also knowledgeable and did well explaining the service.
As a former business owner, I encourage your company do everything to keep this employee.
Regards,
Name removed
Zerorez did an excellent job on my carpet and tile grout. I will definitely recommend them.
Most of the stains are gone especially on the newer carpet. The job was professionally handled. You were right on with the phone calls. Thank you!
Ensure customer is happy call back and make sure everything is good. The tech that came out on 02/26 was very good and make sure I was happy and nothing was missed
Charles Woods is awesome! He was so knowledgeable and informative and explained everything to us so that we could understand and make the best decision. We will definitely be recommending him and your company to our friends. Thank you so much, First name removed & Alex
Torrance was very polite and explained the services very well.
When I booked the appointment i said i needed my carpet stretched also. This did not happen. the tech that cleaned my carpet was extremely nice. he called office and was told that a tech would be out early the next day (7am). I called 45 after the time i was told that the tech would be at my house only to be told that you don't even open until 8am.
Quick, looks nice and cleaned up some spots. BUT, seemed to take longer to dry than it has when we've used Zerorez in the past. Overall, we were pleased!
Technician was thorough in explaining what treatments were best. They were quick, but meticulous in getting the job done right!!
Great tech. Floors look great. It was a lot more expensive than we thought it would be but look like new!!!!! WORTH it!
Punctual
Polite
Great cleaning
We love the young man uou sent out, Roberto. He was truthful and did an excellent job.