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based on 84649 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service has always been excellent. I've used Zerorez for years. They do an amazing job of making my 20 year old carpet look almost brand new! I keep thinking it's time to replace the carpet but when Zerorez cleans them, I change my mind.
Young man worked very hard and was respectful.
All around great service and friendly employees. Will use Zerorez again!
Jeff the technician was extremely knowledgeable and paused to educate me along the way on technique used, products and future care. He did an outstanding job!!
great ontime friendly service
our carpets look fabulous
Very pleased with my service. Floors were cleaned beautifully, and technician was professional. Service appointment did start late, but was compensated for loss of time. Would definitely recommend, and use Zerorez again.
The service guy was so nice and knowledgeable. He is a pro at his job and takes pride in what he does.
Timely, efficient and great to work with!
Best service technician I've ever met in any industry involving a home visit polite and professional overwhelmingly honest genuine incredible individual Xavier is amazing I will refer him a million times.
Great job. Employees are thoughtful and thorough. I keep coming back.
Our carpet was spot free after cleaning. No residue.
Your technician was very personable and delightful to talk to. And he did a great job cleaning my carpet. The carpet was dry by late evening and I was able to return to normal. Thank you.
Excellent service in a timely manner.
People, service,
Technicians are professional, do a great job and leave carpet as good as new.
You get it done better than anyone I have ever tried!!! Every 6 months you come into my home and make it look like new again. And whomever knocks on my doors shows up with a smile and great attitude!!! Thank you!
No residue cleaner
Quick and easy.
The cleaning guys were efficient and kept me updated as they proceeded with the work. The carpet cleaner was very accommodating to my specific needs.
Prompt
Efficient
Polite
Excellent
you need to be more up front about the costs for the additional services that your service people try to sell
Our technician was wonderful. He was very polite, professional and efficient!
It wasnt that I was necessarily disappointed. The tech kept telling me what he couldnt do. He said my room smelled like pet dander and tried to upsell me. Both rooms were really wet when he left. For 139.00 for 2 rooms, i just dont feel fully satisfied.
The last time we had your service, the rugs were beautiful snd we could walk on them within 2 hours.
Our technician was very friendly and professional.
Paul Fatui is an amazing representative of your company. We will definitely ask for him when we have our floors cleaned again on our new house. The carpet felt soft and clean after Paul and his training partner were done.
No chemicals used.
Great job!
We had some horrible stains on a new house we bought and they completely removed them. Excellent job!
Our technician, Cesar, was very thorough and efficient! The carpets look great and the dry time was quick!