Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83952 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 14, 2018 — Rated 10 out of 10 by O.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really like the idea of a green product, no chemicals and made my house smell wonderful. Charles the tech who came did a great job! Will ask for him again. First time i have used Zerorez but will call you next time and have already told people about you.

Report a concern   March 14, 2018 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice job.

Report a concern   March 14, 2018 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and courteous.... cleaning products wonderful

Report a concern   March 14, 2018 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job getting most of the stains out, except for some dark colored paint. Carpets look so much better.

Report a concern   March 14, 2018 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love thed professional is, efficiency and of course th e results. Thank you for your awesome service and great team.

Report a concern   March 14, 2018 — Rated 8 out of 10 by U.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

I like that the product does not contain soap. I do not like that you only book appointments 2 days prior to the service. That does not work well for people with busy schedules.
I did not like that the job had to be redone because your first guy did a bad job. The second guy was awesome

Report a concern   March 14, 2018 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   March 14, 2018 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice.. Timely. provided what we needed

Report a concern   March 14, 2018 — Rated 3 out of 10 by L.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was very knowledgeable and professional. I was not happy with the product. My carpet looked no better after treatment.

Report a concern   March 14, 2018 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service. Fast and thorough.

Report a concern   March 14, 2018 — Rated 7 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was very professional and did everything that I expected him to. Unfortunately, the process did not clean the carpets as well as I had hoped they would. The level of clean was not any different than when I used my own Bissell Home Carpet Cleaner.

Report a concern   March 14, 2018 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They really work!

Report a concern   March 14, 2018 — Rated 10 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is easy to schedule. They work hard to accommodate my calendar. The guys come in and get right to the job and do it right. We have used them several times with great results.

Report a concern   March 14, 2018 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet’s are look and smell so clean!

Report a concern   March 14, 2018 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very nice and the service was quick. The carpets look great without the use of all those chemicals.

Report a concern   March 14, 2018 — Rated 10 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time arrival, great service, great results.

Report a concern   March 14, 2018 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who clean my carpet was very nice and personallble he knew a lot about cleaning the carpet. And showing me how it look clean and not clean he had lots of information I didn’t know about having our carpets clean I really like him explaining the process I like you company I will difficulty do business with you again I think the guy name was Rudy very nice gentleman thank you

Report a concern   March 13, 2018 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Appreciated the demonstration about your water and the phone call letting me know my technician was on his way.

Report a concern   March 13, 2018 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dez was great. He worked quickly and showed me the process and results.

Report a concern   March 13, 2018 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   March 13, 2018 — Rated 9 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prices are reasonable

Report a concern   March 13, 2018 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service techs...

Report a concern   March 13, 2018 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tyler did a very professional job and was very courteous

Report a concern   March 13, 2018 — Rated 0 out of 10 by A.U. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was very disappointing. I paid for two services: (1) grout power wash; and, (2) carpet cleaning. The service people left an enormous amount of water (I was unaware and almost broke my foot when entered my bathroom 6 hours later). Moreover, there are white stains all over the tiles. The carpet cleaning was not very effective. Did not even washed the coffee stains from my carpet. I spent $480 for a very poor service.
Not happy; will not recommend, and planning to post a negative review on my Nextdoor neighborhood website.

Respectfully; Aleksandra Last name removed

Report a concern   March 13, 2018 — Rated 10 out of 10 by W.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that you don’t use harsh chemicals.

Report a concern   March 13, 2018 — Rated 7 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Better customer service from office staff

Report a concern   March 13, 2018 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trainer was doing a good job. I would recommend this product in the future.

Report a concern   March 13, 2018 — Rated 10 out of 10 by O.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good results and good customer service

Report a concern   March 13, 2018 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Left carpet very clean

Report a concern   March 13, 2018 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals are used


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