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based on 84649 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service person, D. Boston made all the difference. He was enthusiastic, VERY professional, totally knew his business. He was the best representative of a service company we have ever worked with. You should give him a raise.
We had a very large room cleaned, including an area that our Yorkie likes to use instead of going outside. Your technology really worked. The carpet is super clean, no more dog pee, and the carpet looks new!
This is the first time we used ZeroRez, but it certainly won't be the last!
The service technicians were very knowledgeable and friendly. They went above and beyond to make sure that I was satisfied and my carpets were cleaned. They showed up on time they worked quickly and I’m extremely satisfied with the results.
Great service! He was on time and very knowledgeable and friendly.
Excellent job. Great customer service!
It was very expensive and places were missed on the tile cleaning. The gentleman was nice though.
The person who cleaned my rug was knowledgeable about the fiber of my rug (I had no idea) and cleaned it efficiently and effectively.
Charles was very professional and thorough regarding our cleaning needs and your products.
Customer Service is excellent! Darwin did an amazing job, very professional, polite, and informative. He is respectful and answered all my questions.
Fabian was awesome
Clean, dries fast, does the job correct!
MY carpet looks like new again. Great service. Excellent job. The person who did the service did an outstanding work. I will use you guys again for sure.
I like the fact that no soap is used and it seems to be a chemical free clean process. I previously used Chem-dry forever but the formula changed and my carpets looked terrible after a few months. We'll see how they look after your cleaning.
I was warned the process left the carpets wet but they actually dried very quickly.
The cost is a little pricey for the size of my bedrooms and when the bed takes up most of the room. But if the process is what I expect then I'm pleased. I typically get my carpets cleaned every 9-12 months. At this point would recommend your service and plan to use again.
Didn't get all the stain that I wanted/expected. But it is certainly better than it was. And the cost was quite a bit higher than I expected!
Paul did a superb job, really going above and beyond. Everything looks and smells fantastic. I highly recommend Zerorez and Paul.
Quick, on time and everything turned out great!
Technical was very knowledgeable and kept me informed throughout cleaning process.
The young man that cleaned my carpet did a great job and my bathroom tile looks the best it has looked since I moved into my condo 10 years ago! Thank you!
Experienced technicians
I liked that the stains came out of the carpet.
I called to have the pet urine removed from my carpet. The technicians were good and courteous. When they left I thought the smell was gone. I kept the family dog in his kennel overnight. The next morning the smell had noticeably returned and the carpet seemed dingy. For the amount of money I paid and the radio hype I expected more. I also discovered that the $75 a gallon of fluid Zerorez uses is actually an enzyme which you can purchase at any hardware store for half that amount. In closing its my belief I overpaid for an inferior service. To be honest I don’t know what Zerorez could do to make it right. I don’t have the time or inclination to waste another day cleaning carpet.
They do a high quality cleaning and they do it rather quickly.
The service man was so professional and friendly. Determined to do a good job and satisfy my expectations. Excellent service and he did a great job.
Good results and great technicians.
Customer service
Products that have fewer chemicals than other carpet cleaning companies and that are safe for family and pets. Great prices! Friendly technicians!
Our most recent experience was excellent. The most friendly and professional technician we’ve ever had with Zerorez. We wish we could request him every time!
The gentleman who cleaned our carpets arrived on time, was very doing friendly and let me know everything he was throughout the process.
Appreciate the high quality of customer service and professionalism that Charles displayed. We are very happy with the outcome of the carpets.
The tech was excellent and worked hard to get stains out.
Very professionally and thoroughly service
No chemicals
No residue
Clean
Healthy
Happy
Experienced
Thorough
Thank you!
Jeff was awesome!!!