Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83971 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 24, 2018 — Rated 10 out of 10 by Richard Coldwell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have already recommended Zerorez to some of our friends. You guys did a great job!

Report a concern   March 24, 2018 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great. Very friendly and explained everything.

Report a concern   March 24, 2018 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything is explained well..

Report a concern   March 24, 2018 — Rated 10 out of 10 by Sherry Packer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, on time and very professional

Report a concern   March 24, 2018 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the carpet doesn’t feel wet and sticky. Your technicians have always been courteous and helpful.

Report a concern   March 24, 2018 — Rated 10 out of 10 by Ronda McBroom Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was outstanding. The technician was very professional, knowledgeable, and hard working. We were very satisfied with the job and will recommend zerorez to all our friends.

Report a concern   March 24, 2018 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The floor cleaning was fast and excellent.

Report a concern   March 24, 2018 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet and tile are clean'
Terrance was great'

Report a concern   March 24, 2018 — Rated 0 out of 10 by D.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I will re rate you after my Friday cleaning

Report a concern   March 24, 2018 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eco friendly

Report a concern   March 24, 2018 — Rated 8 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Very nice and efficient technician. Explained process well and professional. Once he left and my sofa dried, it still smells a bit dirty.

Report a concern   March 24, 2018 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They help us keep our house looking new.

Report a concern   March 24, 2018 — Rated 9 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job

Report a concern   March 24, 2018 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I especially liked our technician, Gabriel. He advised the procedure, the special liquid that was used and questioned if we had any 'pet spots'. Gabriel was very clear about the time of fully drying after cleaning.

He wanted to make sure that we were satisfied with the job he had completed. He is very proud and thorough with his work. His enthusiasm for his job and company was definitely a plus.

Job well done! Thanks.

Report a concern   March 24, 2018 — Rated 9 out of 10 by C.T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how well it removes stains.

Report a concern   March 23, 2018 — Rated 10 out of 10 by W.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very courteous technician. Did a great job!!

Report a concern   March 23, 2018 — Rated 10 out of 10 by Jake Petras Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was awesome.

Report a concern   March 23, 2018 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was not very satisfied with the scheduling process. It does not make much sense to me or seem to be concerned about making the customer happy. The technician was proficient and helpful; however everything else with the appointment was a headache. Come up with a better way to serve customers. Having customers only know the service window 2-3 days is awful. More time is needed. Then I was given a window for service and that was busted. The technician didn’t arrive until almost a hour past the END of the window.

Report a concern   March 23, 2018 — Rated 9 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, stayed on schedule.

Report a concern   March 23, 2018 — Rated 1 out of 10 by K.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Had expected the carpet to look better. Time to check the competition on our next requirement for results and workmanship.....

Report a concern   March 23, 2018 — Rated 10 out of 10 by N.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice service and good products

Report a concern   March 23, 2018 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job cleaning my carpet and my tile. Thank you

Report a concern   March 23, 2018 — Rated 10 out of 10 by V.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and great!

Report a concern   March 23, 2018 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job. Great employee. Went the extra step to ensure everything was okay to our satisfaction. He worked hard and removed a stain we had been unable to take care of.

Report a concern   March 23, 2018 — Rated 10 out of 10 by Tamera Wallace Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that came to help was very nice! Service was great even though they were running late.

Report a concern   March 23, 2018 — Rated 6 out of 10 by S.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

How about honest pricing up front? I was hit with a ton of add-on costs How about a whole house at a REASONABLE price?

Service man was very professional and did do a good job for what he did...

Report a concern   March 23, 2018 — Rated 10 out of 10 by R.A.D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   March 23, 2018 — Rated 10 out of 10 by Cindee Battiste Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez for years. We have always had very good service from the Representative on the phone, to the contact info to let me know when they are coming, to the Technicians who come to the home to do the work. We have never had a bad experience and all of the Technicians that we have had have done a GREAT job! They have all been courteous, helpful, informative, and have done a great job servicing us.

We don't use anyone else. GREAT Company!!

Cindee Battiste
Allen, TX

Report a concern   March 23, 2018 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was friendly and thorough. Very pleased with service.

Report a concern   March 23, 2018 — Rated 3 out of 10 by C.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was fine but it was impossible to get anyone on the phone. I was left on hold forever (the two times I called). I ended up booking on line and after filling out how many rooms, rugs, etc that I wanted cleaned, I was quoted $133. When your technician showed up the quote jumped to over $600. That is ridiculous and of course I did not pay that much. I don't believe you are an honest company and not sure that my carpets are really much better than before you came out. I will very hard pressed to recommend this company


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