What our clients think of us!

This is second request for comments what happened to the first one I filled out

The reliability of the technique and quality of the result.

He did a wonderful job and was a pleasure to work with.

Arrived on time. Tech was professional. Explained services.

I appreciate the workmen and their professionalism the most.

Tom was extremely friendly, full of good information on my carpets, efficient and did a get job cleaning.

The two associates who cleaned my carpets were very efficient, friendly and well informed. I would recommend your services to anyone.

You were prompt to come back a second time for a few areas and it turned out great in all but one area.

Your tech had a great personality and did a great job!

I like the no residue and no need to spend days airing out smells after you clean. I like no allergy worries.

Carpet still have stains. Very poor job. Even more spot created from the technician's foot print. Also, in cleaning free floor, did not clean properly. Some tiles still did not get cleaned.

technician was knowledgeable, friendly and informative. Great Service!

Tech was very professional and accommodating. No problem with him. He treated the hall from den to master bed room. Unfortunately there was a lingering pet oder still.

Great customer service! Truck arrived on time and cleaning was done as requested. The cleaner worker diligently to remove the stains that we had identified in the carpet.

The rug that was cleaned did not lie flat after the cleaning. I was told once it dried it will lie flat, which didn't happen. I called Zeroez and spoke with a representative. I sent pictures to her e-mail address of the rug and was told she would be in contact. That was last week. Today is Wednesday and I have yet to hear from anyone from Zeroez. I will not and would not recommend this company to anyone.

The products used are environment friendly. I also feel the carpet stays cleaner longer with Zerorez.

No chemical being used and that it’s all natural.

The service was outstanding! I had 3 seperate cleaning services done all at the same time - carpets, grout and upholstery. All were done beautifully. Thank you!

WAter only.

I thought the service was excellent first time ever using them was very satisfied

How clean the carpet was after and how courteous the technician was.

Clint did a great job!

My window for cleaning was from 2-4. I never dreamed my tech would be finishing at 10:15 pm. I had work the next day and my wake up time is 4:30 am. I would suggest letting customers know the estimated time for each job. My carpets were still damp the next morning when i left my house at 6am. My tech was extremely polite and very informative but I would never have guessed I’d have been up so late. I would have requested an early appointment.

It works

The technician Ricardo did a great job on cleaning my carpet. He was very courteus and professional, personable and trust worthy.

Good service and the tech was friendly and conscientious. He did a good job and I would recommend him.
Don't know if there is a question about the results. They were good but there is one spot that was missed and it's in a high traffic area Is there a way to get it treated?

the technician was knowledgeable and friendly. my carpets were cleaned without being soaked

Chemical-free, professional, and reliable.

The van leaked oil on my driveway.

I was not completely satisfied with the first visit and had to schedule another tech to come and fix what the first one did not do. Both techs were very friendly, polite and on time. The second technician actually had me look at the work he did and make sure I was satisfied with it. The first one did not do a walk through at all and told me stains were gone that were not. The second tech was worth calling Zerorez again. I wish we could have gotten him the first time.