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based on 84649 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very professional. He provided interesting information about his services and served as an excellent ambassador for zerorez. He did a great job and I would not hesitate to use your company again, and recommend you to my family and friends.
Great service
Professionalism
My carpet cleaning was easy to schedule, service was prompt, and Anthony was very professional and did a great job!
Great value, matched with awesome service makes the choice an easy one!
Your technician was friendly and professional. He walked through the house with us before cleaning, asked good questions regarding spots and areas that needed special attention. He was thorough and did a great job efficient and timely. Great job!
The tech was very courteous and efficient. A good representative of your operations.
Ease of scheduling and awesome results!
The technican Rand Ruffin was very thorough, knowledgeable, and professional we would like to have him back out when we need our next service call and also recommend him to others as well. Thank you very much.
Gary & Lois Lucier.
They always do a great job!!
It gets the old dirt out & makes the carpet look new. I have white carpet & I have a shampooer but I can't get it on the stairs to clean....This is the best
The free shower clean was not impressive.
Nice guy that you sent to my house. He did a good job.
Angelo, the technician who came to our home was efficient, explained exactly what he was doing and was very polite and knowledgeble. Even though all the stains didn't come up, he explained why and was reasonable.
There were a couple of spots that did not come out and it seemed the carpet was pretty wet...also the tile job was very wet and dangerous....3 hours later, I had to take a towel and dry the floor so no-one slipped and fell....
One last thing...I was NOT called prior to arrival as I was promised.
I really like Anthony who was the technician who worked at my house. He did a great job
The technician was very professional and friendly. He was diligent and thorough with his work. He made the experience very easy and pleasant.
Cleaned our carpets like they were new and tile looked amazing!
The job was done well. The technician was knowledgeable. I have used ZeroRez exclusively for the past seven years and have always been pleased with the services provided.
Excellent service, very prompt .
You all do an amazing job when it comes to carpet cleaning.
The service was great
Non-toxic, thorough cleaning.
They were on time . Very professional and made sure I was pleased with the work.
Good technician & quality of work
Your service was fast, really good, and courteous. I'll use you for sure in the future.
No chemicals. Nice service people.
lots of spots left, didn't move furniture though the woman who booked it said they would. very expensive.
Great service onsite, no complaints whatsoever with the technician.
However, very poor handling of the setup of appointment, understanding what the customer was asking in advance by phone call to insure that zerorez does the work needed and what cost would be. Cannot quote one price and show up and change amount due to four times more! Long delay in work getting underway as the office dealt with this matter.
All spots were removed. Technician was very professional, courteous, and friendly.