Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83952 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 25, 2018 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always do a fantastic job and service men are so very professional and kind.

Report a concern   March 25, 2018 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My neighbor Name removed referred me to your company,and I have used you for the last 3 yrs and will continue to do so! Im always happy with how clean and nice my carpets look!!!!!!!!!!!!!!!!!Ya'll do a great job!Thank you Zerorez!

Report a concern   March 25, 2018 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that what you use has no residue,Since residues atract more dirt!And you always do a GREAT job!!!!!!!!!!!!!!!!!!!!!

Report a concern   March 25, 2018 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it's a green product, I was impressed with the carpet protection, and our technician Jeff was very helpful, as he did a great job explaining everything to us.

Report a concern   March 25, 2018 — Rated 10 out of 10 by Tommy Ballew Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We live in a rent house. The carpets were never cleaned from the last tenants. The carpets were pretty bad. Keith came in worked his magic and now the carpets are almost like new.

Report a concern   March 25, 2018 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians were helpful and friendly, worked very hard to get the job done right.

Report a concern   March 25, 2018 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice job. Walker was very informative about what he would do. You are very fortunate to have him as an employee.

Report a concern   March 25, 2018 — Rated 10 out of 10 by John Tillinghast Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All of the Zerorez technicians who performed work for me were professional, courteous, and on time. The empowered water technique used is to clean and remove odors is awesome.

Im a Zerorez customer for life.

Report a concern   March 25, 2018 — Rated 10 out of 10 by Nikki Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very customer focused, punctual, did a great job getting tough stains out and with no chemical smell!

Report a concern   March 25, 2018 — Rated 10 out of 10 by S.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the process and product.

Report a concern   March 25, 2018 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products used on my carpet and floor did not make my house smell like chenicals...

Report a concern   March 24, 2018 — Rated 10 out of 10 by Richard Coldwell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have already recommended Zerorez to some of our friends. You guys did a great job!

Report a concern   March 24, 2018 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great. Very friendly and explained everything.

Report a concern   March 24, 2018 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything is explained well..

Report a concern   March 24, 2018 — Rated 10 out of 10 by Sherry Packer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, on time and very professional

Report a concern   March 24, 2018 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the carpet doesn’t feel wet and sticky. Your technicians have always been courteous and helpful.

Report a concern   March 24, 2018 — Rated 10 out of 10 by Ronda McBroom Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was outstanding. The technician was very professional, knowledgeable, and hard working. We were very satisfied with the job and will recommend zerorez to all our friends.

Report a concern   March 24, 2018 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The floor cleaning was fast and excellent.

Report a concern   March 24, 2018 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet and tile are clean'
Terrance was great'

Report a concern   March 24, 2018 — Rated 0 out of 10 by D.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I will re rate you after my Friday cleaning

Report a concern   March 24, 2018 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eco friendly

Report a concern   March 24, 2018 — Rated 8 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Very nice and efficient technician. Explained process well and professional. Once he left and my sofa dried, it still smells a bit dirty.

Report a concern   March 24, 2018 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They help us keep our house looking new.

Report a concern   March 24, 2018 — Rated 9 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job

Report a concern   March 24, 2018 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I especially liked our technician, Gabriel. He advised the procedure, the special liquid that was used and questioned if we had any 'pet spots'. Gabriel was very clear about the time of fully drying after cleaning.

He wanted to make sure that we were satisfied with the job he had completed. He is very proud and thorough with his work. His enthusiasm for his job and company was definitely a plus.

Job well done! Thanks.

Report a concern   March 24, 2018 — Rated 9 out of 10 by C.T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how well it removes stains.

Report a concern   March 23, 2018 — Rated 10 out of 10 by W.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very courteous technician. Did a great job!!

Report a concern   March 23, 2018 — Rated 10 out of 10 by Jake Petras Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was awesome.

Report a concern   March 23, 2018 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was not very satisfied with the scheduling process. It does not make much sense to me or seem to be concerned about making the customer happy. The technician was proficient and helpful; however everything else with the appointment was a headache. Come up with a better way to serve customers. Having customers only know the service window 2-3 days is awful. More time is needed. Then I was given a window for service and that was busted. The technician didn’t arrive until almost a hour past the END of the window.

Report a concern   March 23, 2018 — Rated 9 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, stayed on schedule.


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