Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83948 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 27, 2018 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful, professional staff

Report a concern   March 27, 2018 — Rated 10 out of 10 by Paul Fleming Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Used Zerorez the technician was very profession and did an excellent job.

Paul

Report a concern   March 27, 2018 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and did what they said they would do... Very happy

Report a concern   March 27, 2018 — Rated 10 out of 10 by Carl Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You're Technician was most excellent!

Very conscientious, hard working, and accommodating; I'll be calling you again.

Carl N. Johnson

Report a concern   March 27, 2018 — Rated 10 out of 10 by Ryan Killough Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful service from Mr. Walker

Report a concern   March 27, 2018 — Rated 8 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Service was good. I will be a repeat customer.

Report a concern   March 26, 2018 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the fact that there are no chemicals, no cleaners left behind.

Report a concern   March 26, 2018 — Rated 10 out of 10 by S.D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technician was courteous and friendly.

Report a concern   March 26, 2018 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like Joe the person who cleaned our carpets. He did a good job!

Report a concern   March 26, 2018 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service technician was awesome! He did a great job. This was the first time I have used your company and I am thoroughly impressed. Keep up the good work!

Report a concern   March 26, 2018 — Rated 9 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was the technician. He did a great job of explaining and providing information so I could make an informed decision. He restored my faith in your company. I had had my carpets done several years ago and had a very bad experience with your company so it took me several years to try again but I’m glad I did. The result was great .

Report a concern   March 26, 2018 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was pleased with the friendly and professional team that cleaned my carpet.

Report a concern   March 26, 2018 — Rated 10 out of 10 by Tanya Brooks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks and smells fantastic. Stains came up that I never thought could be removed. The technicians were professional and did a fantastic job.

Report a concern   March 26, 2018 — Rated 7 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

While the technician who came out was friendly and on time, he did not do a great job with the tile and didn't tell me the truth about the stain in the media room on the carpet. The technician who came out today to fix the job was fantastic! The operator worked with me on the time and date for the second technician to come and fix the issues.

Report a concern   March 26, 2018 — Rated 10 out of 10 by Jason Nguyen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ryan Ruffin was great! He did an excellent job. His work on cleaning the carpet was beyond my expectation. Thank you for having him working on my house.
Jason N.

Report a concern   March 26, 2018 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap,guality work dries within 4 hours carpet and furniture aren’t soaked when service rep is gone

Report a concern   March 26, 2018 — Rated 10 out of 10 by Shanna Mikolajchak Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were polite and very professional. I would recommend their services anytime.

Report a concern   March 26, 2018 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

GFriendly, efficient and tmely

Report a concern   March 26, 2018 — Rated 8 out of 10 by M.A.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Exact pricing or close to it when the setup is initiated

Report a concern   March 26, 2018 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were awesome and I'll definitely use Zerorez in the future thanks to them!

Report a concern   March 26, 2018 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They guys did a great job of cleaning my carpet, were on time and friendly.

Report a concern   March 26, 2018 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was so neat to see all the hair and junk come out of my carpets. When the carpet dried, it felt soft....not crunchy like when others clean your carpet. The young man was professional and friendly.

Report a concern   March 26, 2018 — Rated 2 out of 10 by A.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was convinced to spend 300$ over my original price and after a few days my carpets looked worse! I had To reschedule and block out time again to have it fixed. I dont think the water gets out the stains as good as chemicals do.

Report a concern   March 26, 2018 — Rated 10 out of 10 by B.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Work and service was done perfectly as asked.

Report a concern   March 25, 2018 — Rated 0 out of 10 by L.A.B.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The staff was very courteous, methodical and thorough. However the area still smells and doesn’t feel clean at all. The process/tools just didn’t work as advertised. Unfortunately, we will have to pay to have the area cleaned again. We will be seeking other options in future as this was a waste of money

Report a concern   March 25, 2018 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked Zerorez because there was not a chemical smell and it dried in just a few hours, with my fans on high.

Report a concern   March 25, 2018 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always do a fantastic job and service men are so very professional and kind.

Report a concern   March 25, 2018 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My neighbor Name removed referred me to your company,and I have used you for the last 3 yrs and will continue to do so! Im always happy with how clean and nice my carpets look!!!!!!!!!!!!!!!!!Ya'll do a great job!Thank you Zerorez!

Report a concern   March 25, 2018 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that what you use has no residue,Since residues atract more dirt!And you always do a GREAT job!!!!!!!!!!!!!!!!!!!!!

Report a concern   March 25, 2018 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it's a green product, I was impressed with the carpet protection, and our technician Jeff was very helpful, as he did a great job explaining everything to us.


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