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based on 83948 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Used Zerorez the technician was very profession and did an excellent job.
Paul
Professional and did what they said they would do... Very happy
You're Technician was most excellent!
Very conscientious, hard working, and accommodating; I'll be calling you again.
Carl N. Johnson
Wonderful service from Mr. Walker
Service was good. I will be a repeat customer.
Love the fact that there are no chemicals, no cleaners left behind.
The Technician was courteous and friendly.
We like Joe the person who cleaned our carpets. He did a good job!
My service technician was awesome! He did a great job. This was the first time I have used your company and I am thoroughly impressed. Keep up the good work!
It was the technician. He did a great job of explaining and providing information so I could make an informed decision. He restored my faith in your company. I had had my carpets done several years ago and had a very bad experience with your company so it took me several years to try again but I’m glad I did. The result was great .
I was pleased with the friendly and professional team that cleaned my carpet.
The carpet looks and smells fantastic. Stains came up that I never thought could be removed. The technicians were professional and did a fantastic job.
While the technician who came out was friendly and on time, he did not do a great job with the tile and didn't tell me the truth about the stain in the media room on the carpet. The technician who came out today to fix the job was fantastic! The operator worked with me on the time and date for the second technician to come and fix the issues.
Ryan Ruffin was great! He did an excellent job. His work on cleaning the carpet was beyond my expectation. Thank you for having him working on my house.
Jason N.
No soap,guality work dries within 4 hours carpet and furniture aren’t soaked when service rep is gone
The technicians were polite and very professional. I would recommend their services anytime.
GFriendly, efficient and tmely
Exact pricing or close to it when the setup is initiated
The technicians were awesome and I'll definitely use Zerorez in the future thanks to them!
They guys did a great job of cleaning my carpet, were on time and friendly.
It was so neat to see all the hair and junk come out of my carpets. When the carpet dried, it felt soft....not crunchy like when others clean your carpet. The young man was professional and friendly.
I was convinced to spend 300$ over my original price and after a few days my carpets looked worse! I had To reschedule and block out time again to have it fixed. I dont think the water gets out the stains as good as chemicals do.
Work and service was done perfectly as asked.
The staff was very courteous, methodical and thorough. However the area still smells and doesn’t feel clean at all. The process/tools just didn’t work as advertised. Unfortunately, we will have to pay to have the area cleaned again. We will be seeking other options in future as this was a waste of money
I liked Zerorez because there was not a chemical smell and it dried in just a few hours, with my fans on high.
Always do a fantastic job and service men are so very professional and kind.
My neighbor Name removed referred me to your company,and I have used you for the last 3 yrs and will continue to do so! Im always happy with how clean and nice my carpets look!!!!!!!!!!!!!!!!!Ya'll do a great job!Thank you Zerorez!
The fact that what you use has no residue,Since residues atract more dirt!And you always do a GREAT job!!!!!!!!!!!!!!!!!!!!!
I like that it's a green product, I was impressed with the carpet protection, and our technician Jeff was very helpful, as he did a great job explaining everything to us.

Wonderful, professional staff