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based on 83947 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Too much pressure for extra services. Tech said things like (if you don't get this extra service, at $75 per gallon) your pet stains probably won't come up and the cleaning will just stir up the smell. When I told him I could not afford that he said, "Well, I have this other thing that MIGHT help but no guarantees. The smells could still come back.
Also, he said the $75 per gallon item would only clean 3-4 spots. Ridiculous!
They did a phenomenal job at a more than reasonable price! Very polite, professional, thorough!
A few small stains did not come out and I felt the pricing was high
Even though my appointment was scheduled from 2 to 4 and the technician arrived at 5:30, it was worth the wait. He did an excellent job.
The product is solid - and while certainly not the cheapest out there, it's a true you get what you pay for!
Always do a really good job and the stains don't just come back. I like the really deep clean. The guys that have come out to do our jobs are exceptional workers and we appreciate their knowledge and advice.
It’s all very clean and no residue
This is the second time I've used Zerorez. Both times I felt like the technician sis an excellent job and worked very hard to take care of the problems I had.
Torrance, the technician, was very knowledgeable, professional, and friendly. He explained the services very thoroughly and explained the pricing details for the services that I selected. Our carpets look great now. Please tell him to keep up the great work.
I thought their tech was very knowledgeable and very polite.
Our technician was pleasant and polite. He walked around the rooms so he could assess what he needed to do. We talked about it and he got to work. We are pleased with his work and our carpets look like new.
First name removed
Easy to schedule. Great technicians. Always do a good job.
Easy to make an appointment and the actual service does not take a long time.
The service technician wS very friendly, personable n professional.
The service tech was so friendly and speedy in getting all the work done. We have for years and will continue to use zero Rez. Always a great experience
I like the process that has no chemicals and it seems to do a good job with cleaning
Tech was knowledgeable about products and very efficient at the job
Quick and looks great!
Our technician, Charles, was wonderful! He really knew his stuff and was very helpful and clean! I really appreciate him taking care and not banging walls and doors on his way through the house. Very nice young man!
Very friendly and knowledgeable technician. Explained everything he would do in detail.
The sealant was not applied to my tile after it was cleaned. My appointment was cancelled as the person I spoke to said I cancelled because I was out of town ... this is not true as I was in town and no one called me.
Had a good tech, courteous, conscientious!!
my technician was knowledgeable and professional and quick!
Fresh smelling carpets when you leave! Professional cleaners.
No chemicals are used, but the carpet comes out just as clean as competitors. Also very affordable.
The process is very effective. If there are any problems, they stand behind it.
Professional and excellent service..l
Exceeded expectations from the quality of the work and the professionalism of the technicians.
My floors look amazing. The technician was incredibly helpful and knowledgeable. Will definitely use again.
I have had carpet, rugs, and now hardwood floors cleaned by ZeroRez and the results have always been amazing. Everyone is super friendly and goes above and beyond to ensure satisfaction!