What our clients think of us!

They take care of the customer. I didn't I think the job was done very well so I called to let them know and without hesitation they rescheduled to fix what I thought was wrong. Service was excellent. I would highly recommend them.

Our service was really good. Paul our technician did a thorough job and was great.

We have used Zerorez many times over the last 14 years we've lived in the DFW metro. In every instance it has been about the Service Techs. You get good people! Always polite and
respectful, and above all, going that extra mile to please the customer.

First technician was condescending and didn't get the spots out on the stairs. Second technician was very nice and spots came out of the stairs, but then came back.

I'm very impressed with your service technicians. They are knowledgeable and extremely courteous and professional. And, the results are excellent! Thank you!

My tech was friendly and on time. He did a great job!

For some reason, my carpets are taking longer to dry than promised.

We had to have them come out twice to get rid of the smell and I think that it is still lingering.

The technician was great. My carpets were severely stained and he was able to get them mostly clean.

I always recommend y'all to my family and friends. Anthony Harris was our technician. He was very professional, courteous and made sure I understood the process every step of the way. He did such a great job and I can't brag on him enough. Our carpet looks like new and it's 18 years old. Thank you Anthony and Zerorez.

Keeps to schedule. Carpets are nice and clean. Pricing is ... fair.

Boston was the tech who worked on my carpets. He was very professional and knowledgeable, during the pre-cleaning walk through he was able to give realistic expectations on a very heavy rust stain. He provided a quote prior to starting the job and stayed within the quote upon completion. Boston did a great job on the carpets and completed in a timely manner. I would definitely recommend Zerorez to anyone in need of carpet/floor cleaning.

Courteous technician, fast service, punctual, clean looking carpet that is pet friendly.

This is the second time we used you. I didn’t think the carpet, which is only 2 years old, came as clean as did our old carpet. I don’t know if it was the carpet or the cleaning.

Cleans carpet and removes odors leaves carpet almost completely dry
Arrived on time got the job done without wasting time
Clean, professional and courteous techs.

I just didn’t think my carpet got as clean as it should or smell nice after cleaning.

It's safe and not messy

The technician was courteous, professional, and informative. He showed up on time and completed the job quickly and efficiently. The carpets looked great when he finished.

I was told twice that I would be called on Saturday before to schedule a 2 hour window. I also was told by the office that the person was to arrive in 30 minutes. I had scheduled almost a month in advance and requested an early appointment so I would not have to leave my work and be gone very long.

Your office service did not call me, I had to call them twice. As a realtor, requesting a time for a move-in ready house, it was my hope to get the carpets cleaned so the final walk-thru could be done the same day. After I called, I was given a 10-12 window. I was called around 11:00 and arrived at the home around 11;20. Charlie did not arrive until 11:45 or close to 12.
He did a GREAT JOB and was very kind and service oriented. He gives a great representation of your company Zerorez. He went beyond and he finished around 3:00.

Improvememt need to be made in your scheduling and office. Name removed

They are always well prepared, on time, and very thorough in their explanations and cleaning.

The products appear to have worked. Time will tell if the products work as promised.

There are two remaining stains the technician could not get out.
We did not receive our resraurant coupon fot $50.

Customer service and good for the environment

The Technician was very courteous and knowlegeable. The carpet was cleaned beyond my expectations.

I found stains in a couple of rooms that didn't come out with the cleaning. I didn't notice them until the next day when the carpet was dry.

Technicians are always polite and prompt. I have pets and they get the stains out of the carpets. Excellent job!

Great customer service and job well done!

My technician Cesar Sierra was very knowledgeable and professional. I couldn’t be more pleased with his wirk

I loved the clean work they did and they were prompt.

too expensive