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based on 83946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service that I received was amazing! It transformed my home.
Health conscious and natural ways to keep the home clean
quick
Great technicians, professional service, upfront pricing, NO CHEMICALS.
I got for what I paid for and then some. Courteous service from a person who knew what I wanted.
I wanted to have my carpets cleaned because I had a few pet stains. The stains were not removed and the carpet wasn’t cleaned. After zero Rez came out I got out my mini carpet cleaner and used it on the spots. The water was very brown which tells me that the carpets were not clean. I ended up getting the spots out with my little machine but paid a lot of money to have the carpets professionally cleaned. I would like a refund. Thank you! Name removed
Put a stronger solution in your cleaning.
I still see areas that look like they did before they cleaned, also charged me 60.00 to clean the stairs and they were not cleaned, called the office to talk to management someone was suppose to call me on Monday April 16th have not heard from anyone.
Your commitment to quality, making sure the end results is the best it can be. I also liked the communication throughout the whole process.
I like that it dries quickly!
This time I had the best tech ever - he was very kind, knowledgeable and professional!
The tech was great! He was on time, very nice and professional. When he left, the carpets looked great; however some of the stains showed back up again after a day or two. I'm not disappointed, but I was sad to see some of the stains come back.
I wanted you to know that the technician that came out was very pleasant and did a very good job. Thank you.
Kadeem Walker was excellent! The best tech so far after all these years! My neighbor asked me how was it and I told him Zerorez is the best carpet cleaning service I've ever used!
I recommended Kadeem to him and he will be setting up a cleaning!
Zerorez is very fortunate to have him work for you! His customer service skills is excellent!
He deserves a substantial raise in pay!!!
You can only use my first Name John
The technician could not have been nicer, professional, and accommodating. The only thing I did not like was how wet the flooring felt after the treatment was done, which made me wonder how much water was actually staying in the padding.
I liked that the stains were removed and my carpet looked like new! Also, the customer service provided by Jonathan was awesome! He was very thorough in explaining what he was doing step by step and answered any and all questions we had. He was very pleasant and courteous.
This was the first time we have ever used zerorez. We had three bedrooms and a game room cleaned. The carpeting is cream colored and had some stains in a few places. But they came out very nicely. Alvin was the tech who handled all the cleaning, he was very efficient and quick! He did a great job. We will absolutely use zerorez again!!
My service technician was great and easy to work with.
The tech was prompt, professional and communicated with me letting me know all to expect. He was helpful in moving furniture to get all areas needing cleaned.
Technician was awesome. Friendly and knowledgeable.
My carpet had a few oil and grease spots in one of the bedrooms. I’m embarrassed to say i watched a you tube video showing baking soda and vinegar would remove these stains. Well it left white spots on my carpet. No matter how many times I vacuumed, I could not get rid of the white spots. Zeroes cleaned my carpet and it looks brand new. I’m thrilled because I was thinking I might have to get new carpet. Thank you zerorez!
This was a retreat of my sofa. The technician was very professional and did a great job.
Fast and very efficient and very detailed to the service they provide.
You did a good job -were prompt and thorough.
Very professional and my carpet looks amazing!!
Carpets look amazing.
Anthony did a great job. We had an early appointment for Saturday morning. Our phone system went out the night before so we never heard any calls that morning. We don't think the tech ( not Anthony ) knocked on the door or rang the door bell because we never heard anything. It might be good to make sure all techs knock on the door and ring the door bell.
Good service. We really feel the carpets are much cleaner and more healthy.
Thanks
John Stanford
My carpet was in bad shape! Now it looks like new! Customer service on the phone and our home was great! I will use them again.
Excellent job and excellent service!
The technician was very helpful and customized a cleaning specific to my needs and my household. They were on time, and very professional. Thank you Zerorez!

Technicians are thorough and do a great job. Also friendly