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based on 83946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciate Zerorez's sending a technician to consider concerns about the cleansing of my HVAC system that was performed last week. I asked many questions, which he patiently answered to my satisfaction.
Service Texhnician was very knowledgeable and friendly.
Outstanding technician!
Staff was very courteous, informative and great job on carpets. Will use again.
From your efficiency in scheduling and communicating arrival to the use of water vs chemicals to the stellar results, I am definitely a fan. The main interaction of course is with your employee who shows up and walks you through the process. Darryl(?) Boston is fantastic. He listened to my adjustment requests, did his best to accommodate and communicated expectations clearly before he started. He has an amazing, contagious attitude as well. He included me at points along the way which helped me better understand what he was doing. Even though I’m a return customer, I was still amazed at the results, especially on some old wine stains. As the carpet fully dried, it just got better and better. My 20 year old carpet looks amazing and it feels so good to have clean, chemical free carpet throughout our home. Thank you !
The way you are able to scrub the carpet and get it fluffed back up.
Good cleaning process
The service crew was fine. They were professional and courteous but the cleaning wasn't worth $200. The surface pet stains are still there.
Quick service and no chemical smell.
Great technician
The service was quick and done correct. We call one day they came out and gave estimate the next morning at 8:00 am they were there on time and finish the job on time for the event we were having.
Very professional and polite. Something you rarely see these day.
Thank you,
Debra Young for NJCOG
Great job! Great tech! Very nice, friendly service. Only thing that was unfortunate was that the reason i did it in the first place was because i got a coupon in my email for free rangers ticket with service and never got my rangers tickets. Very unfortunate.
Did a great job cleaning my carpets.
I would like to say how very happy that I am with Zerorez - especially my technician, Randy Ruffin. He was punctual, courteous, professional and extremely detailed oriented. I will use Zerorez again and will ask for Randy!
I trust only one company to provide consistent honest service...ZEROREZ
Amazing results! The tile grout looks beautiful
Our technician, Cesar, was very thorough and efficient! The carpets look great and the dry time was quick!
The service has always been excellent. I've used Zerorez for years. They do an amazing job of making my 20 year old carpet look almost brand new! I keep thinking it's time to replace the carpet but when Zerorez cleans them, I change my mind.
Young man worked very hard and was respectful.
All around great service and friendly employees. Will use Zerorez again!
Jeff the technician was extremely knowledgeable and paused to educate me along the way on technique used, products and future care. He did an outstanding job!!
great ontime friendly service
our carpets look fabulous
Very pleased with my service. Floors were cleaned beautifully, and technician was professional. Service appointment did start late, but was compensated for loss of time. Would definitely recommend, and use Zerorez again.
The service guy was so nice and knowledgeable. He is a pro at his job and takes pride in what he does.
Timely, efficient and great to work with!
Best service technician I've ever met in any industry involving a home visit polite and professional overwhelmingly honest genuine incredible individual Xavier is amazing I will refer him a million times.
Great job. Employees are thoughtful and thorough. I keep coming back.
Our carpet was spot free after cleaning. No residue.
Your technician was very personable and delightful to talk to. And he did a great job cleaning my carpet. The carpet was dry by late evening and I was able to return to normal. Thank you.

Service was excellent