Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85387 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 18, 2018 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good quality and fantastic service. I have never felt like you were being dishonest or trying to take advantage. Your staff are very straight forward, honest, and dependable people. I will recommend your services to everyone I know!

Report a concern   June 18, 2018 — Rated 10 out of 10 by Melissa Nall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service: our technician was amazing!!! Spent the right amount of time explaining the products and process. He recommended additional treatments which made sence for our home.
He was peasant, efficient and knowledgeable.
Great job!

Report a concern   June 18, 2018 — Rated 10 out of 10 by M.R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and knowledgeable

Report a concern   June 18, 2018 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professional and expert attention I was given by Jonathan. This is the type of service I expect, but have not gotten from other companies. He answered all my questions and gave me helpful advice. I will always ask for Jonathan in the future.

Report a concern   June 18, 2018 — Rated 9 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really liked the technician that came to our house. Very friendly and kind

Report a concern   June 18, 2018 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A environmental safe way to clean your carpets and upholstery. The process removes all dirt and residue and leaves your floors and furniture clean!

Report a concern   June 18, 2018 — Rated 9 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service man did extra work on hard stains - result is nice looking carpets that I did no t think we would see again.

Report a concern   June 18, 2018 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The feeling that the carpet and tile truly feel clean and refresh. I feeling the services are affordable to keep the carpet maintained on a yearly basis. I am a very happy customer!

Report a concern   June 18, 2018 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets; fast drying carpets. Personnel are efficient and considerate.

Report a concern   June 18, 2018 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good Job

Report a concern   June 18, 2018 — Rated 10 out of 10 by Sandra Simons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service tech was very friendly and knowledgeable!! He did a great job, and we are very pleased with the service!

Report a concern   June 18, 2018 — Rated 7 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

The actual process of cleaning the carpet was great. Where I would say you could use most improvement is communication. When I booked online, at the end of the booking session it just takes you back to the blank booking page. (Poor website). You get no immediate feedback (whether by email or on the web page itself) that your appointment was booked. I had to call the next day and ask if the appointment had been booked. I almost gave up and called another company.

Report a concern   June 18, 2018 — Rated 10 out of 10 by Nancy Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, Awesome Technicians!

Report a concern   June 18, 2018 — Rated 10 out of 10 by James Shumaker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely clean carpets with no residue , and convenient appoints. Technicians that go the extra mile!

Report a concern   June 18, 2018 — Rated 10 out of 10 by Xavier Murano Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and trusting

Report a concern   June 17, 2018 — Rated 0 out of 10 by L.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Unbelievably expensive. It didn’t work. I had to get another company to come in and to do the job y’all failed for less than half the price. Plus you all cancelled on me the first time. It’s been a long time since I felt so ripped off. You could give me my money back if you rally want to make it right.

Report a concern   June 17, 2018 — Rated 10 out of 10 by T.L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great and Torrance was very professional

Report a concern   June 17, 2018 — Rated 10 out of 10 by Crystal Mitchell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dez the technician was professional and very thorough. The quality of work was better than any other carpet cleaner I have used. The icing on the cake, was the order process, it was so easy and simple. Zerorez has earned a new customer!!!

Report a concern   June 17, 2018 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was very professional and courteous. He did a thorough jobs and did not rush making me feel like he spent the extra time making sure it was done right . First time using Zerorez will be using you again next year. Great job !!

Report a concern   June 17, 2018 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule online. Received a confirmation call and a call when my technician was on the way to my house. Technician did a thorough job cleaning our carpets!

Report a concern   June 17, 2018 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who came out was very courteous and very professional. The carpets have never looked so clean! He was on time and did a wonderful job!

Report a concern   June 17, 2018 — Rated 10 out of 10 by Jill Link Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service and rep were awesome.

Report a concern   June 17, 2018 — Rated 9 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like the way rugs were cleaned with no need for messy soap and harsh chemicals

Report a concern   June 17, 2018 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darryl was very professional, efficient, and personable. I will definitely call Zerorez again. Terrific service.

Report a concern   June 17, 2018 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look unbelievably better! Wish I had them done a long time ago.
The techition who did the work was friendly and fast as well.

Report a concern   June 17, 2018 — Rated 10 out of 10 by Kimberly Warr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic results!
Incredible customer service from the technician.
He was very knowledgeable about the process and answered a lot of my questions.
Best Capet cleaning service I’ve ever had :-)

Report a concern   June 17, 2018 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule. Showed up when you said you would! And the associate you sent was SO NICE and polite and well spoken.

Report a concern   June 17, 2018 — Rated 10 out of 10 by Chip Olson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmental concerns and heathy stewards of the earth. Very professional and knowledgeable.

Report a concern   June 17, 2018 — Rated 10 out of 10 by Amanda Cox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!!! Service was great. Very friendly and helpful. Able to do a great job in a good time frame.

Report a concern   June 17, 2018 — Rated 10 out of 10 by Sam Long Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service , the technician was very professional.

Thanks Sam Long


Privacy Policy