Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83946 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 13, 2018 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service in a timely manner.
Report a concern   April 13, 2018 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

People, service,

Report a concern   April 13, 2018 — Rated 10 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are professional, do a great job and leave carpet as good as new.
Report a concern   April 13, 2018 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You get it done better than anyone I have ever tried!!! Every 6 months you come into my home and make it look like new again. And whomever knocks on my doors shows up with a smile and great attitude!!! Thank you!
Report a concern   April 13, 2018 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue cleaner
Report a concern   April 13, 2018 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy.
Report a concern   April 13, 2018 — Rated 10 out of 10 by Patti Decker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning guys were efficient and kept me updated as they proceeded with the work. The carpet cleaner was very accommodating to my specific needs.

Report a concern   April 13, 2018 — Rated 9 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt
Efficient
Polite
Report a concern   April 13, 2018 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent
Report a concern   April 13, 2018 — Rated 8 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

you need to be more up front about the costs for the additional services that your service people try to sell
Report a concern   April 13, 2018 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was wonderful. He was very polite, professional and efficient!
Report a concern   April 12, 2018 — Rated 4 out of 10 by R.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It wasnt that I was necessarily disappointed. The tech kept telling me what he couldnt do. He said my room smelled like pet dander and tried to upsell me. Both rooms were really wet when he left. For 139.00 for 2 rooms, i just dont feel fully satisfied.
The last time we had your service, the rugs were beautiful snd we could walk on them within 2 hours.

Report a concern   April 12, 2018 — Rated 10 out of 10 by Denise Dorbritz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very friendly and professional.

Report a concern   April 12, 2018 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul Fatui is an amazing representative of your company. We will definitely ask for him when we have our floors cleaned again on our new house. The carpet felt soft and clean after Paul and his training partner were done.
Report a concern   April 12, 2018 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used.
Report a concern   April 12, 2018 — Rated 10 out of 10 by leslie baxter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!
Report a concern   April 12, 2018 — Rated 10 out of 10 by Kathy McNeese Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had some horrible stains on a new house we bought and they completely removed them. Excellent job!
Report a concern   April 12, 2018 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honest people

Report a concern   April 12, 2018 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality was great and the technician was very knowledgeable and kind and did a great job!

Report a concern   April 12, 2018 — Rated 8 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Don't nickel and dime people

Report a concern   April 12, 2018 — Rated 10 out of 10 by Pat Wirth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with your technician. He arrived early, was courteous, did a great job. Our carpets and tile looked like new!
Report a concern   April 12, 2018 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tyler did an excellent job in getting out the stains that I wasn’t able to get out. Great job!!
Report a concern   April 12, 2018 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly Staff.

Report a concern   April 12, 2018 — Rated 9 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice

Report a concern   April 12, 2018 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The operator was prompt and quickly cleaned the carpets. They look so much better.
Report a concern   April 12, 2018 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism of the technicians
Report a concern   April 12, 2018 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet gets cleaned without detergent and dry within 4 to 6 hours. The technicians have done an excellent job.
Report a concern   April 12, 2018 — Rated 5 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

carpet was left streaked and looked like it was not totally cleaned. walking on it and vacuuming pretty much eliminated the streaking, but I was disappointed that I had to vacuum it.
Report a concern   April 12, 2018 — Rated 10 out of 10 by J.A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Toxic free. Stains stay away. People are always very friendly and helpful. I believe the last guy was Erik, maybe. Anyway he was great.
Report a concern   April 12, 2018 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They take care of the customer. I didn't I think the job was done very well so I called to let them know and without hesitation they rescheduled to fix what I thought was wrong. Service was excellent. I would highly recommend them.

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