Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84649 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 20, 2018 — Rated 9 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly, transparent with all info on the job.

Report a concern   May 20, 2018 — Rated 10 out of 10 by Michelle Botzau Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was a very informed technician, and he explained in detail the options available, so I could make an informed decision.

Report a concern   May 20, 2018 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that the cleaning doesn't make the house "smell" badly. I have 3 cats and have lots of little pee spots. Other cleaners made the house smell bad for days. I also love the way the carpets feel when they are dry. My carpets are 25 years old. ZeroRez keeps it looking good. Thank you very much.

Report a concern   May 20, 2018 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the tech was very helpful and really was professional.

Report a concern   May 20, 2018 — Rated 10 out of 10 by Jillian Maughan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’ve used a lot of different carpet cleaning companies and I was never satisfied. Zerorez exceeded my expectations!

Report a concern   May 20, 2018 — Rated 10 out of 10 by Kerry Rogers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez provides a service that is top notch. Excellent cleaning, punctual technicians and consistent results keep me pleased with their services. I wouldn’t consider anyone else

Report a concern   May 20, 2018 — Rated 10 out of 10 by Debbie Bartlett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Works

Report a concern   May 20, 2018 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   May 20, 2018 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent.

Report a concern   May 20, 2018 — Rated 10 out of 10 by Steve Chadick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service, quality work and unique type of cleaning provided, great employees. Joe was no exception to this.

Report a concern   May 20, 2018 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast quality great price

Report a concern   May 20, 2018 — Rated 10 out of 10 by Barbara Altom Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free, yet the carpets come out looking brand new.

Report a concern   May 20, 2018 — Rated 0 out of 10 by D.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The phone representative was helpful setting up appointment and the tech was nice. Maybe he lacks experience, I am not sure. It took over 50 hours to dry, almost three days, and he did not do behind doors, it is a mess and needs to be cleaned again.

Report a concern   May 20, 2018 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who came to our home for cleaning was just amazing. He did an excellent job

Report a concern   May 20, 2018 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the technician was very knowledgeable and personable. He explained the type of water and products that would be used and answered all of my questions.

Report a concern   May 20, 2018 — Rated 9 out of 10 by Thomas Whitley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service continues! I’ve been a customer for at least two years now and an well pleased!

Great technicians and professional service!

Report a concern   May 20, 2018 — Rated 9 out of 10 by Nancy Roediger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two technicians were polite, professional, and efficient.

Report a concern   May 20, 2018 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don't add chemicals to my carpet and floors.

Report a concern   May 20, 2018 — Rated 5 out of 10 by G.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Area in the bedroom was not cleaned. Technician came back & cleaned. I realize the carpet was dirty but I feel tat the technician could have gotten out more spots than he did. Also, kitchen tile was cleaned and when I went in kitchen after technician left there were large puddles of water that I had to clean up.
I have always had excellent service from Zerorez. Very disappointed this time.

Report a concern   May 20, 2018 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony did a great job!! He went above & beyond to ensure the work was completed satisfactorily. Highly recommend!

Report a concern   May 20, 2018 — Rated 9 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Up front estimate. No pushy provider.

Report a concern   May 20, 2018 — Rated 9 out of 10 by Mike Howard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was good

Report a concern   May 20, 2018 — Rated 9 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet and Tile both looked great when service completed.

Report a concern   May 20, 2018 — Rated 10 out of 10 by Thomas Hines Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every technician who has ever been here is extremely nice and very efficient. They aleays do a wonderful job.

Report a concern   May 20, 2018 — Rated 7 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Great customer service!!! Kind of pricey!

Report a concern   May 19, 2018 — Rated 10 out of 10 by Glenn Hanley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice crew. Job well done.

Report a concern   May 19, 2018 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dave took a lot of care with our carpets! We appreciate it!

Report a concern   May 19, 2018 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you claim no chemicals

Report a concern   May 19, 2018 — Rated 10 out of 10 by Patricia Siegman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kitchen tile cleaned up “like new”! Carpet cleaned up very well and was fluffy after it dried.

Report a concern   May 19, 2018 — Rated 9 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

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