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based on 85388 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jaylon was very professional and did an excellent job cleaning our carpets and tile.
The service was prompt and the service guy was excellent. He explained in detail everything he was going to do and he did a great job cleaning the floors.
Your tech who came out seemed to work harder at avoiding work than doing a good job. He constantly complained about his hurt foot & did nothing but try to hard sell products to the point of becoming uncomfortable. All that was needed was deodorizing & vacuuming which he stated that zerorez does not do anything about odor & he was just there to vacuum.
Great customer service, explained what I needed , showed my pictures of my coil. Picked up behind himself.
My carpet is old but still good. Paid top dollar 25 yrs ago. But the carpet looks amazing. The tech told me what he would be doing, I am so so. Happy traw
Reliable and good customer service. Anthony was very knowledgeable and professional and did a great job on my carpet.
Good job. Technician was knowledgeable and efficient.
Corey, our technician was courteous, prompt and professional. He did an excellent job!
Very friendly service and nice cleaning job. Very knowledgeable about their services and products.
Boston did an excellent job. Very professional & he kept me updated on everything he was
going to do & did. I was pleased with him & the job he did. Actually I think he should be
rated a 10 plus.
Stains were not effectively removed after two visits
Very please with the tech. He was very personable and very funny.
We had about 300 sq feet of travertine/natural stone tile cleaned and we absolutely were amazed at how dirty the floor was! The before and after was unbelievable. Highly recommend Zerorez if you have tile/grout that needs to be cleaned. The technician that came out was very professional and neat.
Polite, professional technicians and great carpet cleaning!
I love the professional, prompt, and great work that the technicians who come to clean do every single time.
The technician checked with me throughout the process to see if I was okay with the outcome. Did an awesome job.
No smell, no residue, serviceman was awesome and had a great attitude and worked hard to make sure I was 100% satisfied!
Cleans well, not too wet
Show up on time- within the time window that was given. Window was 10-noon and they did not show up until almost 1. Almost an hour later than the time frame given.
Everything else was great- the technician was very helpful, polite and friendly!
You didn’t disappoint me per se...I know my carpets are sanitized but most of the dark places and spots are still in the bedrooms. Just wondering if I actually needed more chemicals to get them looking cleaner.
Cleaned our carpet better than anyone ever has.
Prompt and professional and helpfull
The gentleman that did the cleaning was kind. However, the stain did not hardly come out at all. Not sure if he could have worked on it more or what, but we are not happy with how little it came out. It was a new stain and should have come out with treatment.
Clean no residue.
The technician did an excellent job. Good attitude and great work cleaning the carpet. The carpet looks new again.
Torrance is great. He is fantastic
Super affordable pricing, great results and awesome service.
Excellent service. Anthony did a great job. Love this company.
Desmond was GREAT! He explained the options for cleaning the carpet from basic to "put a bandaid on it," to a full deep cleaning; the costs for each and the benefits of going with the deep cleaning. He proceeded to do his work efficiently and expeditiously. He's a genuinely good guy and I liked having him as our technician; so much so, that when we have the ceramic tile cleaned, I will ask for him by name. Thanks.

Excellent service