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based on 85389 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean job
Our technician was very friendly and seemed to try his hardest. However, after the carpet was done there were still spots. Him and I were literally on the ground scrubbing with my carpet cleaner and they were coming out. I have had carpet cleaned at least 10 times before and every time it has come out looking new, it was not any more dirty than I would expect from your average customer. A small spot also turned into a huge spot and we had to have the carpet cut out and replaced.
Did not clean the only stain I had!
Great service.
I was absolutely amazed at the quality of service. I've had other carpet cleaners try to clean my carpet multiple times and it never came out as good as this time with Zerorez
The fact that they are natural and not chemical. Our technician was Anthony and he did a great job with the cleaning and the customer service side keeping us informed throughout the process.
I didn’t really think that using only water would actually clean my carpet oh how I was wrong, I will never use any other carpet cleaning service again, Zerorez I’m telling friends and family about you guys. The service was excellent very professional.
Zerorez did a great job, we would definitely use them again.
Some of the spots re-appeared
The technician was professional, friendly and very efficient. Products used are obviously the best! Will use Zerorez again and would highly recommend to others...
K. Hermsen
Great service and great results. Admittedly, we had not had our carpet professionally cleaned in its 10 years. (Gross, I know). We were about to buy new carpet due to the darkened appearance. We have always been good about vacuuming and really didn't have any stains, but there was a visible path of wear across the room that looked pretty filthy. We decided to try zerorez (have been hearing about it on the radio for years) and are very satisfied with the results. Carpet feels soft and looks almost new again. It feels very clean and we are very happy with the outcome. We won't wait so long next time! Thanks for buying us some time, saving us money and bringing our carpet back to life.
Even in a rental with NO electricity and all this early summer heat, the ZeroRez tech was polite, fast &* efficient, while being thorough with the cleaning process. I will ask for him next time I need service with my carpets...
Just like cleaning without lots of chemicals
Friendly, fast and clean!
Product and services are honored. The cleaning process is clean and refreshing. The service Tech was informative and recommended best solution possible.
Cleans wall
Very professional and organized. My tech was a rockstar.
Johnathan provided great service in cleaning my carpet.
Very professional and wanted me to be happy!
Very prompt and tech did a great job.
Jamal was fantastic. Very polite and efficient. He removed two existing pet stains from my carpet. It looks great! Thank you!
Professional at its best. Fantastic carpet cleaning @ 2621 Lawndale Drive. Thorough explanation, visual as well regarding dirt pulled. Thank you
Technicians are always so pleasant and do a nice job.
Came at the time the appointment clerk gave me when the appointment was finalized, even thought it was not the preferred time I had requested.
Technicians are friendly and helpful.
Tom Anderson did our carpets and tile. He took Extra Care to get out stains and to get everything clean. We have really old carpets but he did a great job making them look almost new again. We like the fact that there's not a residue left on top of the carpets but all the dirt and grime is drawn out. The carpets seem to stay clean longer.
Friendly and Professional demeanor of the rep that cleaned our carpet. Removed pet stain
No chemicals
Good results
Friendly service
My carpet is clean, technician is professional and friendly.
We ad our carpets cleaned recently and I had a few questions regarding the cleaning. Management (Caesar) reached out to answer my specific questions. It has been a very long time that a company was so concerned with my questions and wanting to improve my "experience" with Zerorez! Thank you for standing behind your Product, Service and Corporate reputation! Will recommend Zerorez to everyone!
Your Tech Dez Green did an awesome job