Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85389 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 4, 2018 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great on time service. Informative tech and the carpets looked great!

Report a concern   July 4, 2018 — Rated 10 out of 10 by Marilyn Caples Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the effectiveness and the efficiency of the process.

Report a concern   July 4, 2018 — Rated 8 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

After the carpetdried in one of the rooms we spots and shadows where furniture and a desk was located. Pre-spotting in all rooms would be best.

Report a concern   July 4, 2018 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Corey did a great job at cleaning our carpet and tile. They look new again. He was prompt, very friendly and courteous and was finished before we knew it. Thanks Corey and Zerorez.

Report a concern   July 4, 2018 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tom and great job

Report a concern   July 4, 2018 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dez did a wonderful job gettin out all the stains

Report a concern   July 4, 2018 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The associate was very orderly and neat.

Report a concern   July 4, 2018 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap, etc to collect dirt!

Report a concern   July 4, 2018 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician Jonathan was willing to describe the technical detail that makes Zerorez different. He cleaned the dirtiest spot first to see if i was happy with the result before proceeding any further.

Report a concern   July 4, 2018 — Rated 10 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe and pet friendly! Great service. Works wonders on the floor.

Report a concern   July 4, 2018 — Rated 8 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had to call back for a retreatment because the coffee stain reappeared when the carpet was dry the next day

Report a concern   July 4, 2018 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rep that came out was very professional and courteous. He did a good job on my carpets.

Report a concern   July 4, 2018 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent!!!

Report a concern   July 4, 2018 — Rated 10 out of 10 by Charley Franz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and good results

Report a concern   July 4, 2018 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez always does a great job. Technician was friendly and helpful. Carpets look great! No chemicals, no odors.

Report a concern   July 4, 2018 — Rated 10 out of 10 by Johnny Griffin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was outstanding!!!

Report a concern   July 4, 2018 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The overall philosophy of a carpet cleaning process without the use of chemicals.

Excellent customer service that enabled me to express dissatisfaction with my initial experience and receive immediate attention within the next few days that resolved the issue. It made me feel valued as a customer.

This company has something rare - rational management!! I was impressed with the senior person who accompanied the technician on the second appointment as he addressed the need to further educate the technician in the correct way to handle the challenges of my carpet as well as to redo the cleaning process to my satisfaction This has established Zerores reputation with me as an honest and efficient company and I plan to continue using them.

Report a concern   July 4, 2018 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance did a great job and the carpets look much better!

Report a concern   July 3, 2018 — Rated 10 out of 10 by Annette Morris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very friendly and polite. He explained exactly what he was going to be doing. I showed him our areas of concern and he addressed them. We will definitely use Zerorez again!

Report a concern   July 3, 2018 — Rated 10 out of 10 by Judith Webb Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and quality service.

Report a concern   July 3, 2018 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's was very clean and didn't have a strong smell. The scheduling was great. It was very fast too. We be using this service again.

Report a concern   July 3, 2018 — Rated 10 out of 10 by Cindy Rohrbough Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was our first time to use Zerorez. Fabian was an excellent technician and did a great job and gave me all the information I needed. I will request him again for future cleaning projects!
Highly Recommend! A 10+!

Report a concern   July 3, 2018 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely good job

Report a concern   July 3, 2018 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was polite, efficient and concerned that I was pleased with the carpet cleaning process. I was.

Report a concern   July 3, 2018 — Rated 10 out of 10 by Evette Pinila Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony did a wonderful job explaining everything he was doing and why. He said that his main concern was that I was happy with his work and if I needed anything else to let him know. He moved furniture and put it back at no charge.
Anthony did an amazing job and my rugs look awesome, I will definitely use Zerorez again and recommend my friends.

Report a concern   July 3, 2018 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jamal Keys was the technician who cleaned our carpets. He did an excellent job!
He was courteous, conscientious and professional.

My husband and I were impressed to see how clean the carpet looked. Terrific job!

Report a concern   July 3, 2018 — Rated 5 out of 10 by C.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

They did a great job on my carpet, but not on my tiles. The scrubber was malfunctioning

Report a concern   July 3, 2018 — Rated 10 out of 10 by Stephanie Matello Zerorez Dallas/Ft. Worth
What do you like about our products and services?

air duct guy was very thorough, informative and helpful

Report a concern   July 3, 2018 — Rated 8 out of 10 by W.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Technician was friendly and efficient. However, he told me customer service would be contacting me regarding a piece of grout that was broken off by him and they never did. Technician also told me he was going to leave me with cleaning solution and he did not.

Report a concern   July 3, 2018 — Rated 10 out of 10 by Leann L Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was on time, very nice and very thorough.


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