Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85393 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 11, 2018 — Rated 10 out of 10 by John and Shannon Kelemen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We continue to use your service because the representatives are very nice and work to clean to perfect satisfaction. Thank you!! Your prices fits my budget.

Report a concern   July 11, 2018 — Rated 10 out of 10 by jim hampton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it was great, he was friendly and did a wonderful job, considering i had some severe stains and tape residue on my tile.

Report a concern   July 11, 2018 — Rated 10 out of 10 by Carolyn Swift Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, professional technicians and excellent service!

Report a concern   July 11, 2018 — Rated 10 out of 10 by H.R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came, Clint Lacour, was super. I had used Zerorez about a year ago,
and frankly, I was reluctant to call again. Clint made all the difference. He was congenial and explained thoroughly what he was going to do and what the cost would be.
The work itself was excellent. I will use Zerorez the next time I need service and I will ask for Clint !

Report a concern   July 11, 2018 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The difference in the before and after of our grout was astonishing. Technician was polite, informative and extremely helpful. Great experience, wish I'd done it a lot sooner.

Report a concern   July 11, 2018 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism

Report a concern   July 11, 2018 — Rated 10 out of 10 by Phil Dodd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was friendly and did a great job. Thanks

Report a concern   July 11, 2018 — Rated 10 out of 10 by O.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was thorough, knowledgeable, polite, and helpful with explanations.

Report a concern   July 11, 2018 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man was very professional and did a great job with our upholstery.

Report a concern   July 11, 2018 — Rated 10 out of 10 by Diana Warren Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was fantastic. He was professional and prompt! I will definitely use the company again!

Report a concern   July 11, 2018 — Rated 10 out of 10 by Shane Campbell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   July 11, 2018 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony my Service Tech was the difference. Amazing!
Explained, cleaned, and was personable. 10 STARS - give that man a raise!!

First name removed

Report a concern   July 11, 2018 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no other company does a better job than Zerorez!!

Report a concern   July 11, 2018 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was fast and friendly. And my carpets are sanitized.

Report a concern   July 11, 2018 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast, dries quickly. very nice technician.

Report a concern   July 11, 2018 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results are great and the people doing the work are friendly.

Report a concern   July 11, 2018 — Rated 2 out of 10 by P.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have heard over the radio info commercial how zerorez would be able to clean and get rid of odor and make the carpet feel fresh and "new" again. Unfortunately, that didn't happen for one of my rental carpet cleaning. After the job is done, the order is still there. I wish I was given the honest opinion that you can't get it clean and odor will not be gone so I can plan.... replace the flooring. After spending the money and might still end up to replace flooring. So, that all the hype about empower water is just a fancy term. With that, I would not able to recommend zerorez to anyone. I am an investor and knows quite few landlords. I hope this message will get to someone so honest opinion can be provide before services start. However, thanks for prompt response on the request.

Br,

Name removed

Report a concern   July 11, 2018 — Rated 10 out of 10 by Glenda Ricketts Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look new. The tech was so helpful and did a terrific job. Outstanding service!!!

Report a concern   July 11, 2018 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   July 10, 2018 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

employee

Report a concern   July 9, 2018 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician arrived right on time and was very courteous. He worked very quickly and was helpful and clearly knowledgeable regarding the best way to clean our specific carpets. I was very happy with our service and would highly recommend him as well as zerorez to friends, neighbors and family. Thank you. Name removed

Report a concern   July 9, 2018 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet always comes out so fresh and clean. I like the fact that it isn't weighed down by chemical treatments. The service provider was very nice and friendly. He worked hard and did a great job!

Report a concern   July 9, 2018 — Rated 10 out of 10 by Paul Bush Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved the professionalism of Cory. He treated my home and my dog with courtesy and kindness. He ensured the carpet was thoroughly cleaned. He asked if I noticed anything not clean. I told him that it looked like brand new carpeting! I definitely will use Zerores again. I need to clean my sofas and arm chairs.

Do you all have any contacts who can provide window cleaning services?

Report a concern   July 9, 2018 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets always smell clean and fresh and not perfumed.

Report a concern   July 9, 2018 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue. Took out some old stains. Turn around on appointment.

Report a concern   July 9, 2018 — Rated 10 out of 10 by P.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great. The technician was nice and friendly. Provided great customer service.

Report a concern   July 9, 2018 — Rated 10 out of 10 by Pat Parker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job and was very personable.

Report a concern   July 9, 2018 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are very clean without chemicals. The technician worked very quickly and was finished faster than I expected. And it was completed at a good price. I will only use Zerorez.

Report a concern   July 9, 2018 — Rated 9 out of 10 by Betzaida Rojas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It gets the job done with out soaking the carpet.

Report a concern   July 9, 2018 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks brand new and the tile grout is back to the original color! I highly recommend Zerorez!


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