What our clients think of us!

I like the service and the product but also the professional way that my carpets and tile were cleaned.

Be on time and schedule technicians to show up

The attention to detail

Great service

The results! Great job!

Zerorez is devoted to customer satisfaction. When I shared in a survey that we continued to have debris blow out of the vents for a time after having them cleaned, Zerorez contacted us and insisted on returning and making sure that everything that had been knocked loose was also removed. Zerorez has cleaned our carpets and our tile grout as well. The floors still look great and potential stains have been easy to remove following their instructions on how to keep the carpet clean. Their greatest asset however are their staff members who are polite, professional, and friendly.

Loved my cleaner!!

Came back and made things right. Appreciate that and will use you again.

Great results; no chemicals; service is good.

Professional and a very good job of cleaning the carpet. Update as to when cleaner is coming.

Carpets are clean

Process for shampooing really gets the carpet clean

How ckean it got

The employees were very courteous, kind, and respectful. They did a very thorough job explained everything to me and my floors look fantastic.

Service professional was very nice and accommodating.

I love the way my carpets feel after being cleaned. My bathroom grout was cleaned on our last visit and the results were amazing. Thank you.

The technician had to come three times to get the pet smell out of the carpet.

This was the worst experience with zerorez. I have used this company many times for the same issue. I have always had good experiences and they were able to get out the stains as well as clean the carpets beautifully. The tech was rude, lazy, did not follow standard procedures & refused to put in any effort to get out the stains before telling me it was impossible & there was nothing to be done. When I informed him that the same stains had been treated successfully in prior visits, he argued. I had to call the company and have his supervisor come out. He did so & just as expected, all of the stains were easily removed. The service call ended up being over three hours due to this. It was very disappointing and I may stop using zerorez after being a loyal customer for three years. This tech should truly lose his job after the service I experienced. His name was Edwin.

The carpet is just not that clean

Thorough cleaning with great results done by a very friendly, detail oriented employee

I like the fact that not a lot of chemicals are used in the process. The carpets looked great.

No detergent

Very professional employee. Carpet looked great

Yes. Everyone was very professional and friendly. My carpets look great.

I am not 100% pleased with the way my room smells after the treatment. My room smells more like a wet dog after the treatment than before. I did ask for the dog treatment spray and was charged the additional $60 for this in hopes to eliminate this as this was the reason for the cleaning. Is this a normal occurrence, or did something go wrong.

I have used your services before at my previous residence using the same methods and had excellent results. Therefore, this service was not up to my expectations.

Please contact me at your convenience and let me know if we can resolve this.

My phone number is Phone number removed

Thanks,

Name removed

Great professional service.

Second visit made it a little better.
I will clean the places that are dirty myself.

Great service and Tech.

The technician, Joe did an awesome job cleaning my carpets. He was professional, friendly and courteous. I give Joe 10+ for the overall outstanding work he did for me!!!

I presented a huge problem for the two young men who came to clean an area of my dining room carpet where my 12 year old dog had relieved herself several times while I was gone for a week. She has health issues and couldn’t wake the person who was staying with her so she used the same area over and over! I tried several carpet cleaning products, with no luck. Zerorez was able to remove the horrible stains, bacteria and odor and my 24 year old Berber carpet is like new again. Thank you Zerorez!!