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based on 83946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning was great, good technician who worked to get carpets and tile clean.
carpet stays clean longer and your promotions are worthwhile
Well pleased with Zerorez . Will use next time.
service was great my tech was the greatest in the entire world!!!!!
Guys were great and feel my carpets are very clean. First time to try Zerorez and will be a repeat customer for sure.
They didn’t clean under the couch and chair
Like that you don't use harsh chemicals while cleaning. Service was great,carpets were clean, and they dried in short amount of time. Pete our service tech was awesome. Did a great job!
Carpets always look cleaner. Excellent technicians who are always professional.
Ricardo worked very hard to get all the stains out
..Product works well on our carpets (we are repeat customers).
..Our Tech ( Randy) was very polite, efficient and professional. And on time.
..However, Office personnel never called us with our 2 hour window.
Nor did they give us the 30 minutes advance call.
Thanks
They were very professional and did a wonderful job,
Technician on time and did a great job.
My carpets look great, and my tile floor is amazing. Courteous customer service also
Professional & straight forward.
Friendly knowledgable technician
I liked that I could book online. Also everyone that has ever cleaned our carpets from Zerorez has been very polite and knowledgeable.
Quality, efficiency
The young man that came into our home was very attentive to details, he explained the entire process and took extra time to work out a couple of severe carpet stains, but still completed four rooms and tile in an hour.. We would highly recommend Zerorez and will definitely use them in the future. I can't find his name, but very smart and very attentive to details. I was very impressed by his knowledge and demeanor.
My device technician actually listened and actually cleaned the carpet.
Great service man... thorough and friendly. Carpet looks a lot better!
Commitment to pleasing the customer, and the way the carpet looks and feels after it is cleaned. It looks like new!
Great service
Zero Rez was on time. Worker was courteous and efficient. I love short drying time and the carpets look wonderful. I also appreciate the designer who came up with the clear tank so I can see the "dirt" coming out of carpets. Thank you. The only thing for the engineering dept would be to design a tool that would provide that powerful steam UNDER the beds. Beds do not move easily and I do not hold any worker responsible for not doing the chore. The worker here did what he could and he was delightful. ah
What I like mostly is that it appears to be zero rez...
You stand behind your service. Your folks are very nice to work with.
The cleaning was rushed and my carpets were visibly dirty when the tech left. I got my own bissel cleaner out and redid several strips of carpet and came up with a canister full of dark dirty water. I was very disappointed.
Professional personnel and great product - the best carpet cleaning service I have ever tried
Almost everything came out and I like that there is no chemical smell or residue. Very happy with the results.
The technician was very helpful. He explained what to expect and what not to from the service. The results were fine. We are glad we used Zerores.
Zerorez was easy to schedule, they were at my home on time with no pressure to upsell, and our technician Jamal was outstanding!